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Topic: Drastically variable DirecWay download rates - Anybody Else?  (Read 2883 times)
scojon
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« on: November 30, 2004, 06:35:12 AM »
Sad  I have been plagued with variable download speeds lately.  I keep thinking that it might be my hardware or software, but an hour later it is fine.  Has anyone else been experiencing this lately?  speeds vary from 71 to 723 in a period of hours.  My signal strength has also dipped below 30 briefly while this is happening.  Last night it was at 71 - I figured that maybe I have an alignment problem, but then this am, it is back up to 600s.  Is it me or the DirecWay system (satellite side).  Is there any way to confirm where the issue is - me or them?

thanks

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wmmc
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« Reply #1 on: November 30, 2004, 07:17:37 AM »
Everything is fine here, download/upload wise.

Possible causes:

1. Weather on your end
2. Weather over the NOC.
3. Are you properly grounded.

Are you a DW4000 or DW6000 user ? (what satellite are you on, if DW6000 I wont be of any help)

As for NO 2 see image, its clear (NOC is located in the black circle).
Not sure what happened to the image, but it still should work.
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justinlay
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« Reply #2 on: November 30, 2004, 07:40:17 AM »
Im running fine to, i have overcast thats about it
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rlh24
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« Reply #3 on: November 30, 2004, 05:45:49 PM »
I do not feel like it is you. I have been experiencing similiar issues. My downloads may start high, around 150 and then fall way down to about 8 or 9. I have been in contact with DirecWay. A update is suppossed to come this Thurs. It is supposed to be on their end.
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The Reverend
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« Reply #4 on: December 01, 2004, 08:47:51 AM »
Say, please tell me what you know about the DirecWay update.  I've been having WILDLY fluctuating speeds, (or nothing at all), and I've been on the horn to DirecWay ever since Christ was a cook on the USS Forrestal, but NOBODY (even their Engineering department eggheads), has mentioned anything about an upgrade on their end.  I get answers like NASA is conducting experiments, Solar Radiation Storms, etc.  (They think I was born yesterday I guess ....or they actually believe it themselves ...which wouldn't surprise me).

I know they are installing new gigabit switches 24/7, but that's been an ongoing (useless) issue for about two months now.

Please tell me what cha know?  Thanks in advance should you see this again!

Cheers!

The Reverend
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The Reverend
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« Reply #5 on: December 01, 2004, 09:29:30 AM »
Early this morning I did a speed here (on this site).  Here's the results:

::::::::::.. Download Stats ..::::::::::
Connection is:: 954 Kbps about 1 Mbps (tested with 748 KB)
Download Speed is:: 116 kB/s
Tested From:: http://www.testmy.net/
Bottom Line:: 17 times faster than 56K you can download 1MB in 8.83 second(s)
Validation Link:: http://testmy.net/cgi-bin/auth_check.cgi?num=252525

At exactly 11:00EST (although I'm in Costa Rica which is -6:00), my speed dropped off again ....as usual, and so once again I'll be spending the day on the horn to DirecWay while they fill me with lies (for the 28th day in a row ...but I'm not about to give them any slack from my end).  Here's my speed test just taken a few minutes ago...

::::::::::.. Download Stats ..::::::::::
Connection is:: 280 Kbps about 0.3 Mbps (tested with 386 KB)
Download Speed is:: 34 kB/s
Tested From:: http://www.testmy.net/
Bottom Line:: 5 times faster than 56K you can download 1MB in 30.12 second(s)
Validation Link:: http://testmy.net/cgi-bin/auth_check.cgi?num=252525

I can warrant that by 3:00PM my speed will be less than that of a 56k modem.  Sometimes it is 10down/128up ...and they call this their Commercial Business System?  What kind of business can one run on a worthless system such as this?  If I had a laser gun I do believe I'd be shooting satellites out of orbit for a hobby!  grrr.....

I wonder what their problem is today?  Question  Aliens friggin' with the satellites?  Shocked  Too much metal-flake in the cloud cover?  Confused  Heavy solar activity from Alpha Centuri?  Sad  The Milky Way Galaxy just slowed down it's spin by 3,000 miles-per-second?  Shocked  A bird is probably taking a dump in my dish (it's on a tower where I can't see it)?  evil  A helicopter is hovering in my line of sight, ...secret military operation that only DWay is aware of!   Arrow PeeWee Herman messed up their COM Center again looking at kiddie porn   Rolling Eyes ...I tell ya, they must have a database of "Wild Excuses" and trust me when I say I've heard hundreds of them over the past 20-odd days (and counting).

Thanks for letting me "blow off" ....now it's time to kick some butt.

 evil

Cheers!

The Reverend
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rlh24
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« Reply #6 on: December 01, 2004, 09:31:23 AM »
I have been having my speed test all over the place like many other dw6000 users. My issues started when satmex5 had to be re-positioned. When I called tech support I was given the run around also. I was able to get to someone in Engineering Support. I spoke with him on the phone for some time. I explained to him about my download issues. I have even sent him some screenshots of downloads. He did give me a call back to confirm the receipt of my email. I was told that a update would occur at the NOC on the 25th of Nov. However they did not do it. It is supposed to happen this Thurs. the 2nd. I do not know much about what it is supposed to do. All I know is that it is a update on the NOC side. Have you run the LCCU utility?
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justinlay
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« Reply #7 on: December 01, 2004, 10:04:23 AM »
why is your speed so slow The Reverend.

11:02 AM

::::::::::.. Download Stats ..::::::::::
Connection is:: 1786 Kbps about 1.8 Mbps (tested with 579 KB)
Download Speed is:: 218 kB/s
Tested From:: http://www.testmy.net/
Bottom Line:: 32 times faster than 56K you can download 1MB in 4.7 second(s)
Validation Link:: http://testmy.net/cgi-bin/get.cgi?Test_ID=J43BE46KX

Im also sharing this connection over a network. Im running alittle slow this morning,and this is home service
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Stock Results 3DMark01: 25373 3DMark03: 14066
 
TheMainJam
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« Reply #8 on: February 23, 2005, 08:41:17 AM »
perhaps its a fap issue? i like how they say you can download 169MB per(1-4) hours. ???? WTH is that? 1-4 hour is a big difference my friend.....

anyways what the limit and recovery rate on a pro subscription?
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Jewelz_tx
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« Reply #9 on: February 23, 2005, 08:58:30 AM »
Quote from: justinlay on December 01, 2004, 10:04:23 AM
why is your speed so slow The Reverend.

11:02 AM

::::::::::.. Download Stats ..::::::::::
Connection is:: 1786 Kbps about 1.8 Mbps (tested with 579 KB)
Download Speed is:: 218 kB/s
Tested From:: http://www.testmy.net/
Bottom Line:: 32 times faster than 56K you can download 1MB in 4.7 second(s)
Validation Link:: http://testmy.net/cgi-bin/get.cgi?Test_ID=J43BE46KX

Im also sharing this connection over a network. Im running alittle slow this morning,and this is home service

DW4000 or DW6000?
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Alliecatz
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« Reply #10 on: February 23, 2005, 09:02:12 AM »
<<< wonder what their problem is today?    Aliens friggin' with the satellites?    Too much metal-flake in the cloud cover? >>

How the heck can you understand them anyway?  I swear I get so tired of trying to interpret these idiots on the other end of DirecWay!   And they get upset with ME for not being able to understand them!  Now I know why people go postal!

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