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Topic: NEED INFO ON VERIZON SLOW SPEEDS IN NYC  (Read 2722 times)
etw926
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« on: January 13, 2006, 10:48:50 PM »
I recently upgraded my Verizon DSL Account to 3/768. I live in Brooklyn, NY and my download results are nowhere near where they should be. This morning I was registering at 2700, and for the last 8 hours, here is where I have been:

::::::::::.. Download Stats ..::::::::::
Connection is:: 308 Kbps about 0.3 Mbps (tested with 386 kB)
Download Speed is:: 38 kB/s
Tested From:: http://testmy.net/ (server2)
Test Time:: Sat Jan 14 00:36:00 EST 2006
Bottom Line:: 5X faster than 56K 1MB download in 26.95 sec
Diagnosis: May need help : running at only 6.53 % of your hosts average (verizon.net)
Validation Link:: http://testmy.net/stats/id-KP8EA4LU2

My upload hasn't really changed. Here are the results:

::::::::::.. Upload Stats ..::::::::::
Connection is:: 670 Kbps about 0.7 Mbps (tested with 579 kB)
Upload Speed is:: 82 kB/s
Tested From:: http://testmy.net/ (server1)
Test Time:: Sat Jan 14 00:38:18 EST 2006
Bottom Line:: 12X faster than 56K 1MB upload in 12.49 sec
Diagnosis: Looks Great : 5.85 % faster than the average for host (verizon.net)
Validation Link:: http://testmy.net/stats/id-JCQ9R7WKU

Here are the results of the tracert test:

Tracing route to testmy.com [66.172.91.198]
over a maximum of 30 hops:

  1     1 ms    <1 ms    <1 ms  192.168.2.1
  2    56 ms    56 ms    59 ms  10.32.103.1
  3    54 ms    54 ms    56 ms  130.81.10.45
  4    61 ms    59 ms    59 ms  130.81.18.90
  5    56 ms    50 ms    59 ms  so-7-0-0-0.PEER-RTR1.NY111.verizon-gni.net [130.
81.17.131]
  6    60 ms    55 ms    62 ms  130.81.15.138
  7   101 ms   105 ms   105 ms  p12-0.core01.mci01.atlas.cogentco.com [154.54.3.
202]
  8     *      133 ms   134 ms  p10-0.core02.sfo01.atlas.cogentco.com [66.28.4.2
09]
  9   134 ms   134 ms   136 ms  g50.ba01.b003070-1.sfo01.atlas.cogentco.com [66.
28.5.182]
 10   134 ms   133 ms   139 ms  Sunwave_Communications.demarc.cogentco.com [66.2
8.21.138]
 11   140 ms   137 ms   138 ms  66.172.91.198

Trace complete.

I'm running Windows XP Pro with SP2 through a Belkin Wireless (Computer I'm testing on is Hard Wired through Ethernet) High speed Router and have used the cablenut tweak with no improved results. I read in another form that customers in the Brooklyn and Queens area are having problems with slow speeds because Verizon can't keep up with the rate of new customers. Could this be true?

Any help would be appreciated.
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brock01
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« Reply #1 on: January 13, 2006, 11:00:05 PM »
it could be true sure, do they have a site that tells the networks staus? that could tell you if something might be wrong, i know that brighthouse has it, maybe they do as well
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etw926
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« Reply #2 on: January 14, 2006, 01:30:22 AM »
There is definitely something going on with Verizon here in Brooklyn. angry5  It is now 3:27 a.m here and look at the difference:

::::::::::.. Download Stats ..::::::::::
Connection is:: 2862 Kbps about 2.9 Mbps (tested with 1496 kB)
Download Speed is:: 349 kB/s
Tested From:: http://testmy.net/ (server2)
Test Time:: Sat Jan 14 03:25:37 EST 2006
Bottom Line:: 51X faster than 56K 1MB download in 2.93 sec
Diagnosis: May need help : running at only 60.69 % of your hosts average (verizon.net)
Validation Link:: http://testmy.net/stats/id-5MYND4QCH

::::::::::.. Upload Stats ..::::::::::
Connection is:: 672 Kbps about 0.7 Mbps (tested with 1496 kB)
Upload Speed is:: 82 kB/s
Tested From:: http://testmy.net/ (server1)
Test Time:: Sat Jan 14 03:29:31 EST 2006
Bottom Line:: 12X faster than 56K 1MB upload in 12.49 sec
Diagnosis: Looks Great : 6.16 % faster than the average for host (verizon.net)
Validation Link:: http://testmy.net/stats/id-KR643COP0




Tracing route to testmy.com [66.172.91.198]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.2.1
  2    23 ms    24 ms    24 ms  10.32.103.1
  3    23 ms    23 ms    24 ms  130.81.10.45
  4    25 ms    23 ms    24 ms  130.81.18.90
  5    26 ms    26 ms    25 ms  so-7-0-0-0.PEER-RTR1.NY111.verizon-gni.net [130.
81.17.131]
  6    24 ms    24 ms    24 ms  130.81.15.138
  7    73 ms    72 ms    72 ms  p12-0.core01.mci01.atlas.cogentco.com [154.54.3.
202]
  8   103 ms   104 ms   103 ms  p10-0.core02.sfo01.atlas.cogentco.com [66.28.4.2
09]
  9   106 ms   104 ms   103 ms  g50.ba01.b003070-1.sfo01.atlas.cogentco.com [66.
28.5.182]
 10   105 ms   105 ms   103 ms  Sunwave_Communications.demarc.cogentco.com [66.2
8.21.138]
 11   103 ms   103 ms   103 ms  66.172.91.198

Trace complete.

C:\Documents and Settings\Eddie>
« Last Edit: January 14, 2006, 01:34:52 AM by etw926 » Logged
 
FallowEarth
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« Reply #3 on: January 14, 2006, 06:57:37 AM »
Got a router (is it wireless)?  Try a direct connection to the modem and post trace and speedtest.
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etw926
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« Reply #4 on: January 14, 2006, 11:10:38 AM »
I don't think that is an issue since I'm am able to get good speed during what seems to be off peak hours. I just think that Verizon here has not caught up with their customer base. WTG VERIZON!!!!  LOL
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FallowEarth
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« Reply #5 on: January 14, 2006, 03:05:16 PM »
The traceroute shows that the communication between the router and modem could be a lot better.  In order to determine whether its an issue with the router or with the modem, you will have to make a direct connection and provide a traceroute.
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coney
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« Reply #6 on: January 17, 2006, 08:49:48 PM »
I also live in Brooklyn N.Y., and I am having the same problem. The speeds are fine when I wake up in the morning, but when 10:00 am comes along, my speed goes up and down until it is up to dial-up speeds and will stay that way all day long even though my upload speed is ok. I called Verizon and they said they don't see any problems at all, so to keep me happy, they are sending me a new modem. I know for a fact that will not solve my problem. etw926......your not alone!! Sad
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FallowEarth
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« Reply #7 on: January 17, 2006, 09:07:39 PM »
Quote from: etw926 on January 14, 2006, 11:10:38 AM
I don't think that is an issue since I'm am able to get good speed during what seems to be off peak hours.

I would just like to say something about this from experience.  It may seem logical that a slowdown during the same times each day would be due to network congestion.  But this is not always the case.  There can be many other explanations for regular performance degredation.  Equipment overheating, local power issues causing modem signals to wonk out.  Just because it is not a software/OS issue, it does not mean that it is a network issue.  There's lots in between.
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etw926
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« Reply #8 on: January 18, 2006, 05:53:52 AM »
Here are my morning results:

::::::::::.. Download Stats ..::::::::::
Connection is:: 2916 Kbps about 2.9 Mbps (tested with 1496 kB)
Download Speed is:: 356 kB/s
Tested From:: http://testmy.net (server2)
Test Time:: Wed Jan 18 07:49:24 EST 2006
Bottom Line:: 52X faster than 56K 1MB download in 2.88 sec
Diagnosis: May need help : running at only 61.88 % of your hosts average (verizon.net)
Validation Link:: http://testmy.net/stats/id-60L5MEZTQ

::::::::::.. Upload Stats ..::::::::::
Connection is:: 690 Kbps about 0.7 Mbps (tested with 579 kB)
Upload Speed is:: 84 kB/s
Tested From:: http://testmy.net (server1)
Test Time:: Wed Jan 18 07:52:41 EST 2006
Bottom Line:: 12X faster than 56K 1MB upload in 12.19 sec
Diagnosis: Looks Great : 9.7 % faster than the average for host (verizon.net)
Validation Link:: http://testmy.net/stats/id-RQOZWGB24

I just don't see a modem issue when I can get this type of download speed in the morning. I will post my evening results when I get home from work.
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etw926
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« Reply #9 on: January 18, 2006, 05:08:41 PM »
Here are my evening test results:

::::::::::.. Download Stats ..::::::::::
Connection is:: 192 Kbps about 0.2 Mbps (tested with 1496 kB)
Download Speed is:: 23 kB/s
Tested From:: http://testmy.net (server2)
Test Time:: Wed Jan 18 19:05:22 EST 2006
Bottom Line:: 3X faster than 56K 1MB download in 44.52 sec
Diagnosis: May need help : running at only 4.08 % of your hosts average (verizon.net)
Validation Link:: http://testmy.net/stats/id-0DINPB8AL

::::::::::.. Upload Stats ..::::::::::
Connection is:: 679 Kbps about 0.7 Mbps (tested with 579 kB)
Upload Speed is:: 83 kB/s
Tested From:: http://testmy.net (server1)
Test Time:: Wed Jan 18 19:07:36 EST 2006
Bottom Line:: 12X faster than 56K 1MB upload in 12.34 sec
Diagnosis: Looks Great : 7.78 % faster than the average for host (verizon.net)
Validation Link:: http://testmy.net/stats/id-M82OHD7VQ

LMFAO @ the download stats. S#!t is just ridiculous!!!!!
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FallowEarth
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« Reply #10 on: January 18, 2006, 05:53:26 PM »
If you are able to post a traceroute, it will be easier to see where there may be an issue.
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coney
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« Reply #11 on: January 18, 2006, 06:46:38 PM »
::::::::::.. Download Stats ..::::::::::
Connection is:: 80 Kbps about 0.1 Mbps (tested with 579 kB)
Download Speed is:: 10 kB/s
Tested From:: http://testmy.net (server1)
Test Time:: Wed Jan 18 20:39:28 EST 2006
Bottom Line:: 1X faster than 56K 1MB download in 102.4 sec
Diagnosis: May need help : running at only 1.7 % of your hosts average (verizon.net)
Validation Link:: http://testmy.net/stats/id-JA48U01WN

Ping statistics for 67.18.179.85:

    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 103ms, Maximum = 109ms, Average = 107ms

 Ping Complete.
 
 Tracing route to testmy.net [67.18.179.85]

over a maximum of 30 hops:



  1    67 ms    75 ms    78 ms  10.32.59.1

  2    59 ms    59 ms    62 ms  130.81.13.97

  3    62 ms    62 ms    62 ms  130.81.18.88

  4    62 ms    75 ms     *     so-6-0-0-0.PEER-RTR1.NY111.verizon-gni.net [130.81.17.129]

  5    62 ms     *       62 ms  so-1-0-0-0.gar2.NewYork1.Level3.net [4.78.174.13]

  6    62 ms    62 ms    78 ms  ae-1-53.bbr1.NewYork1.Level3.net [4.68.97.65]

  7     *      109 ms   109 ms  as-0-0.bbr2.Dallas1.Level3.net [64.159.0.137]

  8   109 ms   106 ms   109 ms  ae-13-55.car3.Dallas1.Level3.net [4.68.122.143]

  9   109 ms   106 ms   109 ms  4.78.221.146

 10   109 ms   106 ms   109 ms  vl32.dsr02.dllstx3.theplanet.com [70.85.127.62]

 11   106 ms   109 ms   109 ms  vl42.dsr02.dllstx4.theplanet.com [70.85.127.91]

 12   109 ms   109 ms   109 ms  gi1-0-2.car17.dllstx4.theplanet.com [67.18.116.85]

 13   106 ms   109 ms     *     85.67-18-179.reverse.theplanet.com [67.18.179.85]

 14   106 ms   109 ms   109 ms  85.67-18-179.reverse.theplanet.com [67.18.179.85]

Trace complete.

These are my numbers if it can help.
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coney
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« Reply #12 on: January 18, 2006, 08:00:29 PM »
http://reviews.cnet.com/5208-7583_7-0.html?forumID=16&messageID=1645026&threadID=147292

Check out the link...were not alone!
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FallowEarth
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« Reply #13 on: January 18, 2006, 09:25:51 PM »
Quote from: coney on January 18, 2006, 06:46:38 PM
Tracing route to testmy.net [67.18.179.85]

over a maximum of 30 hops:



  1    67 ms    75 ms    78 ms  10.32.59.1

  2    59 ms    59 ms    62 ms  130.81.13.97

  3    62 ms    62 ms    62 ms  130.81.18.88

  4    62 ms    75 ms     *     so-6-0-0-0.PEER-RTR1.NY111.verizon-gni.net [130.81.17.129]

  5    62 ms     *       62 ms  so-1-0-0-0.gar2.NewYork1.Level3.net [4.78.174.13]

  6    62 ms    62 ms    78 ms  ae-1-53.bbr1.NewYork1.Level3.net [4.68.97.65]

  7     *      109 ms   109 ms  as-0-0.bbr2.Dallas1.Level3.net [64.159.0.137]

  8   109 ms   106 ms   109 ms  ae-13-55.car3.Dallas1.Level3.net [4.68.122.143]

  9   109 ms   106 ms   109 ms  4.78.221.146

 10   109 ms   106 ms   109 ms  vl32.dsr02.dllstx3.theplanet.com [70.85.127.62]

 11   106 ms   109 ms   109 ms  vl42.dsr02.dllstx4.theplanet.com [70.85.127.91]

 12   109 ms   109 ms   109 ms  gi1-0-2.car17.dllstx4.theplanet.com [67.18.116.85]

 13   106 ms   109 ms     *     85.67-18-179.reverse.theplanet.com [67.18.179.85]

 14   106 ms   109 ms   109 ms  85.67-18-179.reverse.theplanet.com [67.18.179.85]

Trace complete.

These are my numbers if it can help.


Your first hop shows a problem with communication to the modem (the times should be less than 10ms).  If you have another PC in the home, I would connect it directly to the modem, run a trace, and see if the first hop is any better.  Also, try another ethernet cable (you are connecting ethernet vs. USB?).  If this does not resolve the first hop, call your ISP for a new modem.
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ch34p5hot
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« Reply #14 on: January 18, 2006, 10:01:17 PM »
can you us verizon FIOS on Xbox Live?
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