This is what im getting From Adelphia w/ 3000/256 Service. Im using a Terayon 715 Modem and a Onboard Nvidia Network Card.


  ::::::::::.. Download Stats ..::::::::::
Connection is:: 983 Kbps about 1 Mbps (tested with 2992 KB)
Download Speed is:: 120 kB/s
Tested From:: http://www.testmy.net/
Bottom Line:: 18 times faster than 56K you can download 1MB in 8.53 second(s)
Validation Link:: http://testmy.net/cgi-bin/get.cgi?Test_ID=648BK2GTU

Speedguide Tcp Analyzer Info
MTU = 1500
MTU is fully optimized for broadband.
MSS = 1460
Maximum useful data in each packet = 1460, which equals MSS.
 
Default Receive Window (RWIN) = 256960
RWIN Scaling (RFC1323) = 2 bits (scale factor of 4)
Unscaled Receive Window = 64240

RWIN is a multiple of MSS
Other values for RWIN that might work well with your current MTU/MSS:
513920 (MSS x 44 * scale factor of
128480 (MSS x 44 * scale factor of 2)
 64240 (MSS x 44)  
bandwidth * delay product (Note this is not a speed test):

Your RcvWindow limits you to: 10278.4 Kbps (1284.8 KBytes/s) @ 200ms
Your RcvWindow limits you to: 4111.36 Kbps (513.92 KBytes/s) @ 500ms
MTU Discovery (RFC1191) = ON
Time to live left = 55 hops

TTL value is ok.
Timestamps (RFC1323) = OFF
Selective Acknowledgements (RFC2018) = ON
IP type of service field (RFC1349) = 00000000
 
=====================================
Any suggestion on what i could do to Tweak this or fix the problem plz help  

1     *       10 ms    11 ms  69.165.16.1
  2    16 ms    15 ms    11 ms  68.170.223.233
  3   120 ms   122 ms   124 ms  68.168.241.49
  4   144 ms   167 ms   161 ms  g1-03-01-00.a0.cle00 [66.109.14.125]
  5   151 ms   140 ms   141 ms  p3-00-01-00.c0.pit75.adelphiacom.net [66.109.1.1
05]
  6   188 ms   180 ms   198 ms  p3-01-01-00.c1.chi75.adelphiacom.net [66.109.0.2
09]
  7   200 ms   199 ms   179 ms  p3-01-01-00.c1.dfw91.adelphiacom.net [66.109.0.6
6]
  8   207 ms   215 ms   217 ms  g1-03-02-00.p0.dfw91.adelphiacom.net [66.109.3.7
8]
  9   151 ms   134 ms   139 ms  eq-dallas-1000M.theplanet.com [206.223.118.3]
 10   261 ms   199 ms   200 ms  dist-vlan31.dsr3-1.dllstx3.theplanet.com [70.85.
127.29]
 11    62 ms    60 ms    67 ms  dist-vlan21.dsr1-1.dllstx2.theplanet.com [70.85.
127.67]
 12    62 ms    79 ms    70 ms  dsr2-1-v2.dllstx4.theplanet.com [12.96.160.39]
 13    65 ms    59 ms    67 ms  gig1-0-2.tp-car9-2.dllstx4.theplanet.com [67.18.
116.86]
 14   165 ms   150 ms   147 ms  6.67-19-36.reverse.theplanet.com [67.19.36.6]

Trace complete.

They will most likly want a trace to his ISP , not to testmy

It has nothing to do with his computer or modem or anything  with the end user. Its hop 3 68.168.241.49  and your not going to get that fixed when you call them. The end user tech person will email the real tech person to fix  this.. This is something that happends all the time.  .