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Topic: Slow as mud  (Read 2103 times)
Bender
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« on: February 12, 2006, 05:53:16 PM »

My camaro is faster in the 2 feet of snow than my connection

::::::::::.. Download Stats ..::::::::::
Connection is:: 114 Kbps about 0.1 Mbps (tested with 579 kB)
Download Speed is:: 14 kB/s
Tested From:: http://testmy.net (server1)
Test Time:: Sun Feb 12 2006 19:46:24 GMT-0500 (Eastern Standard Time)
Bottom Line:: 2X faster than 56K 1MB download in 73.14 sec
Diagnosis: May need help : running at only 29.16 % of your hosts average (244.131)
Validation Link:: http://testmy.net/stats/id-PQV9R68AJ
[/pre]
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Bender
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« Reply #1 on: February 12, 2006, 05:53:28 PM »

Please help!
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raptors892004
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« Reply #2 on: February 12, 2006, 06:24:13 PM »

Test with antivirus and spyware removers first if you are not sure your system is clean of viruses/spyware. Best spyware removers are Ad-aware Personal Edition, Spybot Search and Destroy and a pretty effective free PC Antivirus program is AVG Free Edition. Post results back here and we'll try and help Smile

P.S.: Also scan with Hijackthis after you finished with the spyware and virus scanners and post the save (log) file back here Smile
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Swimmer
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« Reply #3 on: February 12, 2006, 06:24:42 PM »

hahahha..

First welcome to the forum!

Read this first and post the results from the tests.. Then we can begin the process.
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Bender
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« Reply #4 on: February 12, 2006, 06:54:32 PM »

Just reformated my comp a couple days ago, this is consistent across the home network with which ever computer, both plugged into router and plugged directly to the first

here is my hijack this results:

Logfile of HijackThis v1.99.1
Scan saved at 8:40:54 PM, on 2/12/2006
Platform: Windows XP  (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Plaxo\2.6.2.9\PlaxoHelper.exe
C:\PROGRA~1\AIM\aim.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\devldr32.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\WINDOWS\System32\msiexec.exe
C:\DOCUME~1\Paul\LOCALS~1\Temp\xpinstall.exe
C:\Documents and Settings\Paul\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\RunOnce: [NSIS.Library.RegTool.v2] "C:\WINDOWS\System32\NSIS.Library.RegTool.v2.exe" /S
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program Files\Plaxo\2.6.2.9\PlaxoHelper.exe -a
O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM\aim.exe -cnetwait.odl
O4 - Startup: BitTorrent.lnk = C:\Program Files\BitTorrent\bittorrent.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1139173151921
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
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raptors892004
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« Reply #5 on: February 12, 2006, 07:58:55 PM »

Well Windows Updates and BitTorrent specifically since BitTorrent is scheduled to be run at computer startup could slow down your connection but since the slow speed is constant it is probably the connection. It could be a connection problem (e.g.: bad splitter, cable, etc) or just untweaked connection. Try TCP Optimizer first and then if that does nothing post back and we'll try to help with CableNut and installing settings for it typical to your connection type Smile
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Bender
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« Reply #6 on: February 12, 2006, 08:01:53 PM »

thanks, will do, yeah it happens on the xbox too so it isnt because of programs
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Bender
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« Reply #7 on: February 12, 2006, 09:14:21 PM »

no dice.
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trogers
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« Reply #8 on: February 12, 2006, 09:20:17 PM »

Do this network diagnostic test and post all results including the 'Statistics' and 'More Details' buttons below the test box:

http://nitro.ucsc.edu/
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Bender
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« Reply #9 on: February 13, 2006, 08:36:59 AM »

Checking for Middleboxes . . . . . . . . . . . . . . . . . .  Done
running 10s outbound test (client to server) . . . . . 424.59kB/s
running 10s inbound test (server to client) . . . . . . 325.28kB/s
Your PC is connected to a Cable/DSL modem

Statistics:


Cable modem/DSL/T1 link found.
Link set to Full Duplex mode
No network congestion discovered.
Good network cable(s) found
Normal duplex operation found.

Web100 reports the Round trip time = 154.37 msec; the Packet size = 1460 Bytes; and
There were 21 packets retransmitted, 60 duplicate acks received, and 71 SACK blocks received
The connection stalled 1 times due to packet loss
The connection was idle 0.41 seconds (4.1%) of the time
This connection is network limited 99.62% of the time.
Excessive packet loss is impacting your performance, check the auto-negotiate function on your local PC and network switch

Web100 reports TCP negotiated the optional Performance Settings to:
RFC 2018 Selective Acknowledgment: ON
RFC 896 Nagle Algorithm: ON
RFC 3168 Explicit Congestion Notification: OFF
RFC 1323 Time Stamping: OFF
RFC 1323 Window Scaling: OFF
Packet size is preserved End-to-End
Server IP addresses are preserved End-to-End
Information: Network Address Translation (NAT) box is modifying the Client's IP address
   Server says [66.28.244.131] but Client says [192.168.1.100]

More Details
WEB100 Kernel Variables:
Client: localhost/127.0.0.1
AckPktsIn: 203
AckPktsOut: 0
BytesRetrans: 30660
CongAvoid: 85
CongestionOverCount: 0
CongestionSignals: 10
CountRTT: 126
CurCwnd: 7300
CurMSS: 1460
CurRTO: 410
CurRwinRcvd: 32120
CurRwinSent: 16304
CurSsthresh: 2920
DSACKDups: 0
DataBytesIn: 0
DataBytesOut: 513920
DataPktsIn: 0
DataPktsOut: 352
DupAcksIn: 60
ECNEnabled: 0
FastRetran: 9
MaxCwnd: 33580
MaxMSS: 1460
MaxRTO: 470
MaxRTT: 310
MaxRwinRcvd: 32120
MaxRwinSent: 16304
MaxSsthresh: 16060
MinMSS: 1460
MinRTO: 360
MinRTT: 110
MinRwinRcvd: 32120
MinRwinSent: 16304
NagleEnabled: 1
OtherReductions: 1
PktsIn: 203
PktsOut: 352
PktsRetrans: 21
X_Rcvbuf: 103424
RcvWinScale: 7
SACKEnabled: 3
SACKsRcvd: 71
SendStall: 0
SlowStart: 38
SampleRTT: 210
SmoothedRTT: 150
X_Sndbuf: 103424
SndWinScale: 0
SndLimTimeRwin: 38195
SndLimTimeCwnd: 10700901
SndLimTimeSender: 2593
SndLimTransRwin: 1
SndLimTransCwnd: 2
SndLimTransSender: 1
SndLimBytesRwin: 8760
SndLimBytesCwnd: 505160
SndLimBytesSender: 0
SubsequentTimeouts: 0
SumRTT: 19450
Timeouts: 1
TimestampsEnabled: 0
WinScaleRcvd: 0
WinScaleSent: 7
DupAcksOut: 0
StartTimeUsec: 80614
Duration: 10744481
c2sData: 2
c2sAck: 2
s2cData: 9
s2cAck: 2
half_duplex: 0
link: 100
congestion: 0
bad_cable: 0
mismatch: 0
spd: 0.00
bw: 0.43
loss: 0.028409091
avgrtt: 154.37
waitsec: 0.41
timesec: 10.00
order: 0.2956
rwintime: 0.0036
sendtime: 0.0002
cwndtime: 0.9962
rwin: 0.2451
swin: 0.7891
cwin: 0.2562
rttsec: 0.154365
Sndbuf: 103424
aspd: 1.03849

Checking for mismatch on uplink
   (speed > 50 [0>50], (xmitspeed < 5) [0.42<5]
   (rwintime > .9) [0.00>.9], (loss < .01) [0.02<.01]
Checking for excessive errors condition
   (loss/sec > .15) [0.00>.15], (cwndtime > .6) [0.99>.6],
   (loss < .01) [0.02<.01], (MaxSsthresh > 0) [16060>0]
Checking for 10 Mbps link
   (speed < 9.5) [0<9.5], (speed > 3.0) [0>3.0]
   (xmitspeed < 9.5) [0.42<9.5] (loss < .01) [0.02<.01], (mylink > 0) [3.0>0]
Checking for Wireless link
   (sendtime = 0) [2.0E=0], (speed < 5) [0<5]
   (Estimate > 50 [0.43>50], (Rwintime > 90) [0.00>.90]
    (RwinTrans/CwndTrans = 1) [1/2=1], (mylink > 0) [3.0>0]
Checking for DSL/Cable Modem link
   (speed < 2) [0<2], (SndLimTransSender = 0) [1=0]
    (SendTime = 0) [2.0E-4=0], (mylink > 0) [3.0>0]
Checking for half-duplex condition
   (rwintime > .95) [0.00>.95], (RwinTrans/sec > 30) [0.1>30],
    (SenderTrans/sec > 30) [0.1>30], OR (mylink <= 10) [3.0<=10]
Checking for congestion
   (cwndtime > .02) [0.99>.02], (mismatch = 0) [0=0]
   (MaxSsthresh > 0) [16060>0]

estimate = 0.43 based on packet size = 11Kbits, RTT = 154.37msec, and loss = 0.028409091
The theoretical network limit is 0.43 Mbps
The NDT server has a 101.0 KByte buffer which limits the throughput to 5.11 Mbps
Your PC/Workstation has a 31.0 KByte buffer which limits the throughput to 1.58 Mbps
The network based flow control limits the throughput to 1.65 Mbps

Client Data reports link is 'T1', Client Acks report link is 'T1'
Server Data reports link is '10 Gig', Server Acks report link is 'T1'
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trogers
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« Reply #10 on: February 13, 2006, 09:41:44 AM »

What are your subscribed speeds?

You have excessive packet losses.

Do a reverse traceroute back to your own IP address from this link:

htto://www.dnsstuff.com/

I believe the pings would travel through 40 hops and still not reach you. This means a cable connection point may have been loosen. Possibly the copper wire shrank too much in the cold and contact x-sectional area reduced.

Check and see if it is the cable box just outside your house.
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Bender
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« Reply #11 on: February 13, 2006, 10:06:24 AM »

traveled through 40 hops, didnt get to me.  it is a DSL connection, not cable and I live in an apartment so I have no idea where the box would be.
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trogers
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« Reply #12 on: February 13, 2006, 10:48:48 AM »

I suggest you notify your ISP and get them to do a line test to your IP Address. If confirmed that there is a loose connection, they will send a tech to physically check the lines and connections.
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Bender
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« Reply #13 on: February 13, 2006, 11:31:29 AM »

will do, we have had techs out here with no avail but we will see what they find again
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