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Topic: Thats linksys incompitant support for ya,,,  (Read 967 times)
Ryan314
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« on: April 02, 2006, 08:06:21 PM »
What a moron... :haha: :haha:

I played dumb after about a minute to see if this guy is a complete idiot or not....

 angry5

P.S thats not my ip.I didnt trust this guy ... i dont want him having my ip lol

I mean when i asked the guy how cloning my mac would help the problem.. he ignored it and went on to something else :haha:
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richcornucopia
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« Reply #1 on: April 02, 2006, 08:11:01 PM »
Sounds like this guy was talking outta his a$$.
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Ryan314
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« Reply #2 on: April 02, 2006, 08:13:15 PM »
seriously...i was laughing the whole time.. while a friend kept telling me to mess with this guy and send him a link to porn sites and say its my speed tests rofl
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richcornucopia
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« Reply #3 on: April 02, 2006, 08:15:24 PM »
Do you have the latest firmware? Maybe you should just get a new router. I highly recommend the whr-g54s.
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php
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« Reply #4 on: April 02, 2006, 08:16:06 PM »
seeing things like that reminds me how much the chat tech support is like a bot... same with DWay support.  maybe it even is a bot...

Laughing
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Ryan314
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« Reply #5 on: April 02, 2006, 08:16:11 PM »
ya i have the latest firmware.. this router is 1 month old.. no way in hell ill let them get away with that.. ill push them till they send me a new one....
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Ryan314
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« Reply #6 on: April 02, 2006, 08:17:13 PM »
I was so tempted to ask this guy what 9million + infinity was.. or what the true number of pie is just to see if he spits out of control and says does not compute or something lol
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asubaseball727
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« Reply #7 on: April 02, 2006, 08:35:05 PM »
Haha I just called linksys today too. I agree, it was like talking to a machine, and after they had me go through cloning, changin the MTU to about 7 different values, asking me to update after I told them I already did an hour ago, they told me that they can't do anything more. I then asked if I should just go buy a d-link then since it was "out of warranty" Laughing. So I asked at least for a discount for stickin with linksys, but then she told me to call customer service. I told her that this is customer service, then she asked if I wanted my case # haha.

Somewhat amusing, yet pathetic in a way.
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thecableguy
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« Reply #8 on: April 02, 2006, 10:07:56 PM »
Quote from: Ryan314 on April 02, 2006, 08:06:21 PM
What a moron... :haha: :haha:

I played dumb after about a minute to see if this guy is a complete idiot or not....

 angry5

P.S thats not my ip.I didnt trust this guy ... i dont want him having my ip lol

I mean when i asked the guy how cloning my mac would help the problem.. he ignored it and went on to something else :haha:

Trust me the guy was harmless.....sounds like you got ahold of a tier one script boy....you must forgive him.  It's not his fault...most of them are scripted (even in text form) and they must follow a set of guidelines for troubleshooting....I think there's something to the mac address cloning thingy though with their router and want to investigate that a bit.    The answer to that question may explain why linksys routers suck so badly these days.  Just for snits and giggles we all ought to call in and see if we get the same results...one has to wonder if maybe they know something we don't with regards to their not routing very well router....I mean after all...why else would they think that would solve anything unless there is something to it.....If the router had faulty logic to begin with that could easily fix their "undocumented" bug.
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disturbed
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« Reply #9 on: April 03, 2006, 09:21:49 AM »
i wouldnt be surprised if someone had this type of a conversion with customer service from linksys

customer service: hi, how may i help you

user: hi, i have a problem with my router - its giving me very bad pings lately

customer service: could you please stare at your modem for few seconds

user: wtf !?!111

customer service: now, how is your ping ? does it feel faster ?

user: how is looking at my router gonna fix my modem....gawd ddajdflj !!!

customer service: what do you mean ?

customer service: hi, how may i help you

user: what are you talking about

customer service: thank you for using linksys premium support system

user: AHHHHHHH !!!

customer service: once again, my name is john (id: 1337), come again
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dlewis23
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« Reply #10 on: April 03, 2006, 09:26:09 AM »
these support people are so stupid.
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