Today, I asked tech support for help on why I was getting disconnected from the network when performing a tracert, or when certain programs (such as skype) try to access the internet.  They said that there's currently nothing that can be solved, but they're working on it.  So, I decided to take things into my own hands, and experiment.  I downgraded the firmware to about two years ago, and now everything works just fine.  I told them, and now they're thrilled.  You won't believe the thanks I got for helping them with their issue.

I thought you all would find this interesting.

I wish it was my ISP's fault.  If it was, I would claim an extra Mbps.  I guess it didn't clearify enough, but it was the router's fault.  My connection is fine.

Gotcha.