WARNING: This is an Archive - Try the New TestMy.net
Home
 
Welcome, Guest. Please login or register.
 
  spcr
» Home » I need help!!!!
    
  Home    Help    Search    Login    Register  
 
News : uglystupid2 Don't look stupid, make sure you keep up-to-date with our rules, please read rules, click here  police May 22, 2012, 05:36:13 PM
old.testmy.net forums  |  Main Forum  |  HELP!  |  HELP! With Tests  |  Topic: I need help!!!! Advanced search
  0 Members and 1 Guest are viewing this topic. « previous next »
Topic Tools Search this topic
 Pages 1 2  All Go Down
Author
Topic: I need help!!!!  (Read 4355 times)
evildevil
Full Member
*
Offline Offline

Gender: Male
Posts: 70


View Profile
« on: January 04, 2005, 06:50:55 PM »
I have had Cox out to my place a couple of times and they can't figure out why my computer is only getting about 1MB download when I am paying for the 5MB download. My upload is fine at 768KB. Is there any setting in the registry that can be changed to increase the transfer speed in downloads or increase the speed in the internet overall. I havent done any changes whatsoever to my computer. The setting are default of Windows XP Pro SP2.
My computer is
p4 3.0 With HT
1.5GB PC3200 RAM
160GB WD 8MB
FX5900 128MB
100 Base T

     Cox has come out twice and they give me the same answer every time.. "The line is fine and they are no problems on their End."
Logged
I'm all about speed
 
Shug7272
I Kick Ass
Vice Admin
TMN Seasoned Veteran
*
Offline Offline

Gender: Male
Posts: 5275


**Under Construction** Funny Line Comming Soon


View Profile
« Reply #1 on: January 04, 2005, 07:38:57 PM »
One of my friends had the EXACT same problem just as you described with Cox, after about 2 months they FINALLY figured out his cap was set at the 1MB spot, so you may call them up and ask for them to check your cap. Good luck. Very Happy
Logged

"I may disagree with what you have to say, but I shall defend, to the death, your right to say it."
I Milk Bulls
 
Microwave
Inactive Moderator
TMN Veteran
*
Offline Offline

Gender: Male
Posts: 1808


View Profile
« Reply #2 on: January 04, 2005, 07:49:30 PM »
Quote from: evildevil on January 04, 2005, 06:50:55 PM
I have had Cox out to my place a couple of times and they can't figure out why my computer is only getting about 1MB download when I am paying for the 5MB download. My upload is fine at 768KB. Is there any setting in the registry that can be changed to increase the transfer speed in downloads or increase the speed in the internet overall. I havent done any changes whatsoever to my computer. The setting are default of Windows XP Pro SP2.
My computer is
p4 3.0 With HT
1.5GB PC3200 RAM
160GB WD 8MB
FX5900 128MB
100 Base T

     Cox has come out twice and they give me the same answer every time.. "The line is fine and they are no problems on their End."

 Sad evildevil,
It looks like your problem started about a month and one half ago, I looked at some of your other test scores and they were good, I guess a place to start is have you run anything to look for spy ware? also what O.S. do you have  and have you tried any kind of tweaks?....let us know and we will see if we can help....good luck  OBTW if the line is fine did the tech hook up his computer and get a better score?
Cool Microwave
« Last Edit: January 04, 2005, 07:51:08 PM by MICROWAVE » Logged

 
Shug7272
I Kick Ass
Vice Admin
TMN Seasoned Veteran
*
Offline Offline

Gender: Male
Posts: 5275


**Under Construction** Funny Line Comming Soon


View Profile
« Reply #3 on: January 04, 2005, 07:58:46 PM »
Microwave he has Windows XP Pro SP2.
Logged

"I may disagree with what you have to say, but I shall defend, to the death, your right to say it."
I Milk Bulls
 
evildevil
Full Member
*
Offline Offline

Gender: Male
Posts: 70


View Profile
« Reply #4 on: January 04, 2005, 08:43:11 PM »
I maintain my computer on a daily basis to make sure there is nothing out of the ordinary installed or running in the background.  I haven't tried any tweaks because I dont want to risk making it worse. I am running Win XP Pro SP2. My upload works great at 768KB. I took the advice and called Cox to check my CAP and they said it was at 5MB download. I need help!!
Logged
I'm all about speed
 
Shug7272
I Kick Ass
Vice Admin
TMN Seasoned Veteran
*
Offline Offline

Gender: Male
Posts: 5275


**Under Construction** Funny Line Comming Soon


View Profile
« Reply #5 on: January 04, 2005, 08:49:17 PM »
 cry cry Im not very intelligent. So evil, is Microwave right, has your pc just slowed down lately or where you testing earlier with a diffrent pc or connection?
Logged

"I may disagree with what you have to say, but I shall defend, to the death, your right to say it."
I Milk Bulls
 
evildevil
Full Member
*
Offline Offline

Gender: Male
Posts: 70


View Profile
« Reply #6 on: January 04, 2005, 10:33:29 PM »
My computer is working great for everything else. Its just the internet for the last couple of months has slowed down.
Logged
I'm all about speed
 
Microwave
Inactive Moderator
TMN Veteran
*
Offline Offline

Gender: Male
Posts: 1808


View Profile
« Reply #7 on: January 04, 2005, 10:47:23 PM »
Quote from: evildevil on January 04, 2005, 08:43:11 PM
I maintain my computer on a daily basis to make sure there is nothing out of the ordinary installed or running in the background.  I haven't tried any tweaks because I dont want to risk making it worse. I am running Win XP Pro SP2. My upload works great at 768KB. I took the advice and called Cox to check my CAP and they said it was at 5MB download. I need help!!

 Smile OK but what have you run specifically to look for spy ware? Like I run spywareBlaster, Ad-Aware, Spy Sweeper just to name a few and these are all free, I haven't found anyone product whether you buy it or its free that will get every thing........so most of us use at least 2 or 3 of these pgms to scan our computers so we can see whats hiding....I'm also assuming that you just have a minimal amount of things that run on startup? let us know and we will go to the next step Smile and did you trouble start b4 or after SP2, I ask because it has caused many problems for people and it is possible to turn it off temporarily and test but , lets wait and see OK? when is the last time you ran a defrag?
Cool Microwave
« Last Edit: January 04, 2005, 10:51:44 PM by MICROWAVE » Logged

 
VanBuren
TMN Seasoned Veteran
*
Offline Offline

Gender: Male
Posts: 6111


Cablenut Tweaker


View Profile
« Reply #8 on: January 05, 2005, 05:45:30 AM »
try another LAN cable from your modem, sometimes damaged cables can slow down alot. Also reboot your modem shut off power for 30 seconds then plug it in again.

good luck

VanBuren Smile
Logged

3dmark06 PCmark05
My CPU
 
resopalrabotnick
News Anchor
TMN Sr. Veteran
*
Offline Offline

Gender: Male
Posts: 4290


Troll by nature


View Profile
« Reply #9 on: January 05, 2005, 03:24:24 PM »
also, if you're stumped, have a buddy with a laptop jack in. if he's good, then you know it's your machine. have him bring his own patch to the modem too, in case you do have a bad cable.
Logged
" border="0

click me! me too!
Give a man a fire and he is warm for a night, but set fire to him and he is warm for the rest of his life.

sig done by S7R1D3R
 
evildevil
Full Member
*
Offline Offline

Gender: Male
Posts: 70


View Profile
« Reply #10 on: January 08, 2005, 05:02:25 PM »
I had Cox bring out a FIELD SUPERVISOR and he figured out that is was their fault for me getting 1.0MB average download VS 5.0MB download im paying for. They are going to fix as they told me... so i wait patiently for my internet to come back into life... Wish me luck fellow peoples.. :huh: :huh:
Logged
I'm all about speed
 
resopalrabotnick
News Anchor
TMN Sr. Veteran
*
Offline Offline

Gender: Male
Posts: 4290


Troll by nature


View Profile
« Reply #11 on: January 08, 2005, 05:40:02 PM »
good for you. i hope you got the guys name so in case they don't you know whom to refer to? :tongue2:
Logged
" border="0

click me! me too!
Give a man a fire and he is warm for a night, but set fire to him and he is warm for the rest of his life.

sig done by S7R1D3R
 
Microwave
Inactive Moderator
TMN Veteran
*
Offline Offline

Gender: Male
Posts: 1808


View Profile
« Reply #12 on: January 09, 2005, 04:42:22 PM »
Quote from: evildevil on January 08, 2005, 05:02:25 PM
I had Cox bring out a FIELD SUPERVISOR and he figured out that is was their fault for me getting 1.0MB average download VS 5.0MB download im paying for. They are going to fix as they told me... so i wait patiently for my internet to come back into life... Wish me luck fellow peoples.. :huh: :huh:

 Smile evildevil,
Cool that you stayed with the problem to get it fixed.......I think I would ask for a month or two of free service for the hassle when its resolved, it doesn't hurt to ask....... anyway let us know and show us your improved score when it happens....at least they did admit it is their problem and didn't just fix it and act like nothing was wrong.  Smile
Cool Microwave
Logged

 
evildevil
Full Member
*
Offline Offline

Gender: Male
Posts: 70


View Profile
« Reply #13 on: January 11, 2005, 04:39:48 PM »
 :haha: :haha:

::::::::::.. Download Stats ..::::::::::
Connection is:: 4481 Kbps about 4 Mbps (tested with 2992 KB)
Download Speed is:: 547 kB/s
Tested From:: http://www.testmy.net/
Bottom Line:: 80 times faster than 56K you can download 1MB in 2 second(s)
Validation Link:: http://testmy.net/cgi-bin/get.cgi?Test_ID=8J74O5ZCA

Finally I have most of my speed back,, Cox isnt as bad as Qwest after all. Very Happy Very Happy
Logged
I'm all about speed
 
Microwave
Inactive Moderator
TMN Veteran
*
Offline Offline

Gender: Male
Posts: 1808


View Profile
« Reply #14 on: January 11, 2005, 10:39:10 PM »
Quote from: evildevil on January 11, 2005, 04:39:48 PM
:haha: :haha:

::::::::::.. Download Stats ..::::::::::
Connection is:: 4481 Kbps about 4 Mbps (tested with 2992 KB)
Download Speed is:: 547 kB/s
Tested From:: http://www.testmy.net/
Bottom Line:: 80 times faster than 56K you can download 1MB in 2 second(s)
Validation Link:: http://testmy.net/cgi-bin/get.cgi?Test_ID=8J74O5ZCA

Finally I have most of my speed back,, Cox isnt as bad as Qwest after all. Very Happy Very Happy

 Smile Glad to hear that. I believe that Cox (at least in Tucson) takes problems seriously and tries to fix them. I never worked for Cox but I did work for Qwest years ago and it had problems then and still do........anyway glad your almost back to "normal"  Smile
Cool Microwave
Logged

 
Print  Pages 1 2  All Go Up
old.testmy.net forums  |  Main Forum  |  HELP!  |  HELP! With Tests  |  Topic: I need help!!!! « previous next »
Jump to:  

  Page created in 0.159 seconds with 20 queries.
Powered by MySQL Powered by PHP Valid XHTML 1.0! Valid CSS!
 Powered by SMF 1.1.13 | SMF © 2006-2011, Simple Machines LLC
    


 

  

 

 © 2007 testmy.net - Contact - Legal - This is an older version: Try Bandwidth Speed Test v12