I normally try to restrict myself to the DirecWay users area, yet I see that nobody has answered you for well over an hour, so I'll stick my neck out and give this a shot okay?
I don't know what tool you may have used that might have screwed up your settings, so here are some "possible" fixes:
1. Do a System Restore if you are using Windows XP
2. Download "Cablenut" (which is advertised all over this website or rather, is 'downloadable' at
www.dslreports.com), let it set everything back to the default settings, then retweak using that same programme.
3. Wait for somebody more knowledgable than myself with 'standard' broadband issues to "notice" and reply to your post!
4. Find VanBuren on this website and ask him directly via his e-mail link. He'll be happy to assist you, yet bear in mind he's always extremely busy, and perhaps that is why he hasn't personally answered your post already.

RTB (The Troll Guy) is another one that is quite competent and well able to answer your question(s) too.
Sorry I could not have been of more precise help!
Cheers!
*Hang in there ....it's been a VERY busy day with no end in sight!