also just want 2 comment, according to xplornet the theoretical minimum speed you should ever see on a 3Mbps connection (business) is 800Kbps, and you can find out what urs should b if u log into the canopy, 169.254.1.1, password xyxyxy, and on the left click explanded stats, then status and look what the "sustained downlink data rate" says, thats the minimum, also my upload says 800 but that means S#!t all lol

::::::::::.. testmy.net test results ..::::::::::
Download Connection is:: 148 Kbps about 0.15 Mbps (tested with 386 kB)javascript:void(0);
uglystupid2
Download Speed is:: 18 kB/s
Upload Connection is:: 25 Kbps about 0 Mbps (tested with 97 kB)
Upload Speed is:: 3 kB/s
Tested From:: http://testmy.net (Main)
Test Time:: 2007/09/21 - 8:32pm
D-Validation Link:: http://testmy.net/stats/id-HVWAFTSNP
U-Validation Link:: http://testmy.net/stats/id-ZERTXDOV1
User Agent:: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0 javascript:void(0);
uglystupid2
Isn't it grand what 60 bucks a month buys with Xplorenet .IT is the old bait and switch  -these guys need to be sued . Avoid them if at all possible .It's basically expensive dish dialup.What a waste of time and money!

::::::::::.. Download Stats ..::::::::::
Download Connection is:: 464 Kbps about 0.5 Mbps (tested with 579 kB)
Download Speed is:: 57 kB/s
Tested From:: http://testmy.net/ (Main)
Test Time:: 2007/09/22 - 6:38am
Bottom Line:: 8X faster than 56K 1MB Download in 17.96 sec
Tested from a 579 kB file and took 10.22 seconds to complete
Download Diagnosis:: May need help : running at only 46.82 % of your hosts average (barrettxplore.com)
D-Validation Link:: http://testmy.net/stats/id-KACOJ973H
User Agent:: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Just to show this thing can work here are some decent stats , just as I read in previous posts morning tests are usually better than later day tests ,whether your system was in use or not.If this thing would work at 75percent of advertised rates I'd put up with it .I think FAP=upselling plan because for the first month performance was pretty good ,then they throttle you to a crawl .Maybe I'm old fashioned, believing you should actually get what you pay for.

Don't feel bad. We have all been screwed. I have been a customer for the last 1/1/2 year and constantly gone through the speed drop, BS tech support until my neighbour and myself called every day for tech support ( about 2 weeks). We were then put on the 3rd tier (paying for 1 meg - 2nd tier). We were running about 1.2 to 1.4 constantly until yesterday when I found that my internet was dead. After rebooting the modem and router I was back on line at 500K later 800k. The usual tech BS - unplug this, stand on your head, fart out of your right ear etc. After 1 hour I was told that - oh yes they were delivering a speed within THEIR parameters. As before I told them to bill me for what that deliver NOT what they promised. One pissed off tech support.
I contacted my neighbour who was now at 500K. He wrote them a nice letter telling them that he cancelled his credit card # and that they could bill him each month for what they provided (% of) and not what they promised.
We have found that Bell is providing internet off of a new Telus cell tower - unlimited for $79.00 per month. The signal strength varies around the house but we are looking into a cell antenae and figuring out how to connect into main computer (card presently goes into a laptop) and to 2 computers via a hub or router.
I tried (1 hour) to find out from Telus what they offered. One department to another until I found out that they offered 1 gig per month for $100.00 - I told them to get real.

I will let you know more if cell tower internet is feasible. I would also suggest that don't let Xplornet get off the hook - keep calling them every day until they get tired and do something -
Just my 2 cents worth ( about 2 1/2 American).

I think the only way to get what we were promised is to do spped test every day and keep a record of them - I paste into word and call every day any complain. Last time I did that for a month I received promised speeds for about 3 months. It was about a week ago that all my neighbours noticed a major cut back again.
Waste their time and money as they do ours.

We are a suckers. They give poor service right across Canada. Here on the west coast we all get cut back and never receive what we pay for.
After much squaking (almost 2 years). I received high speed for about 3 months ( along with 2 other local users), then bang back down to slow speeds. Every time you call them thay want you to stand on your left foot - piss out of your right ear and scratch behind your back with you ----. I phoned them the other day after getting about 400Kb on a level 2 service and the tech started saying that you should be in safe mode now when you do your tests. I red him the results (3 tests per day) for 1 month and eve he then commented that that was slower than I should be getting. He then started his speed about routers etc again and I told him to forget it - I was going to my lawyer and hung up. My speeds went back up to about 900Kb down but still only 95kb up (paying for 256).
I went to a friends hous today who just had the unit installed ( about 2 miles away) same speeds. I suggested that they return it on the 30 day trial.
Another user out here just told them to shove it ( he just got access to wirless) and they offered to give him better service (after 2 years of discontent).
Return it under the 30 trial if you can. The equipment is being sold out here for $399.00 with a $100.00 rebate - xplornet mail out - today.
GET OUT WHILE YOU CAN!!!!