Yeah, so basically, my ISP sucks

gotmilk

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3000/256 cable

Yeah, so basically, my ISP sucks

« on: February 01, 2007, 04:06:17 PM »

Yeah, basically, they're terrible. For those of you who have seen my previous posts about my ISP, you know they're bad, but they're getting a lot worse.

Here is an email I sent them earlier today (be sure to click the links, they have speed test results, I'm supposed to be getting 3/256):

[size=08pt]

Quote from: My email

Lately, I've been getting terrible internet speeds, regardless of when I test. My downloads are slow, pages load like I'm on dial-up (partly because of low speed, partly because of packet loss), and my online games are lagging unbearbly. Here are a bunch of tests I took these were on my wireless computer with consistent 100% signal strength (It never drops below 100%):

Both testmy.net servers are located in Dallas, TX
testmy.net server 1 test 1
testmy.net server 1 test 2
testmy.net server 2 test 1
testmy.net server 2 test 2

Speakeasy.net Dallas, TX server

DSLreports.com Atlanta, GA server

Just to make sure it wasn't my wireless router causing the problem, I took some tests on my hardwired computer. Same thing:

testmy.net test 1 wired
testmy.net test 2 wired

Yes, the test results page from the wired test #2 took more than a minute to load because of packet loss (I was monitoring my network with the task manager while I tested).

Why are you providing such low quality Internet access when we're paying for 3 Mbps downstream? Could you fix this please?[/font]

I suspect they'll give me the "up to" 3 Mbps response. What should I do?

What's better? That AT&T DSL I was hoping to get is not available at my current address! Conwaycorp (my current ISP) is my only option. They pretty much have a monopoly over my city and can do whatever they want with our Internet access.


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Roco

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Re: Yeah, so basically, my ISP sucks

« Reply #1 on: February 03, 2007, 01:26:22 PM »

gotmilk I share your frustration , sorry I cant advise on Conway Corp
But I know what you mean by the "UP TO " bit , I have a DSL connection in the UK
With "UP TO 8Mb " estimated at least 5Mb. when I signed up for a year , But after much argue

they have reduced the price to my old 256Kb service the best I have ever seen on this "UP TO 8Mb service " is

share-8BNK52ZRT&dual=yes&q2=WXQRBUAHJ.png (23.2 KB, 268x115 - viewed 110 times.)
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gotmilk

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Re: Yeah, so basically, my ISP sucks

« Reply #2 on: February 03, 2007, 01:55:18 PM »

Yeah, and they haven't even replied to my email yet. I have a suspicion they won't even reply at all. Laughing


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Roco

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Re: Yeah, so basically, my ISP sucks

« Reply #3 on: February 03, 2007, 02:11:28 PM »

Quote from: gotmilk on February 03, 2007, 01:55:18 PM

Yeah, and they haven't even replied to my email yet. I have a suspicion they won't even reply at all. Laughing

Hit them with the same email every day , if no luck, find a different address, just wear the ba***ards down, I did and finally got a tech by name, and he did the biz for me, he could not improve my speeds (line length and age ) but had the power to adjust my bill , thumbsup

, I found by being polite and keeping calm, made all the difference, so thanks goes to my ISP PIPEX UK ,
BTW he was impressed by TMN speed test and forum , :Lil: he may even be a member now ?


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tommie gorman

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Re: Yeah, so basically, my ISP sucks

« Reply #4 on: February 03, 2007, 04:28:03 PM »

Quote from: Roco on February 03, 2007, 02:11:28 PM

:Lil: he may even be a member now ?

You old sly dog. laugh


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Roco

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Re: Yeah, so basically, my ISP sucks

« Reply #5 on: February 03, 2007, 05:53:00 PM »

Quote from: tommie gorman on February 03, 2007, 04:28:03 PM

You old sly dog. laugh

no point in getting older , if you dont get wiser evil6


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Coknuck

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Re: Yeah, so basically, my ISP sucks

« Reply #6 on: February 03, 2007, 05:54:23 PM »

Quote from: Roco on February 03, 2007, 05:53:00 PM

no point in getting older , if you dont get wiser evil6

Man aint that the F#@&ing truth! Wink


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tommie gorman

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Re: Yeah, so basically, my ISP sucks

« Reply #7 on: February 03, 2007, 06:17:34 PM »

AIn't nothing wrong with that. Twisted Evil


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