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Topic: Could it get any worse?  (Read 5792 times)
direcvictim
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« on: January 21, 2005, 01:49:14 PM »

Sorry for reposting this, I just posted this in response to a DirecWay question in another category. I thought I might post it here too, in its proper place. Please forgive my newbieness.   Confused

I've been with DirecWay for over a year now and have never been satisfied. While my download speeds are pretty good ranging from 300k to 700k per sec, its virtualy impossible for me to upload anything at all. Its so slow a simple http request takes anywhere from 5 to 15 seconds depending on the time of day. In the past 48 hours I've spent 8 hours on the phone with tech support and now I'm waiting on a call from a DirecWay engineer. This is my second system on D'way runing XP and i get the same results, so i know my system is not to blame here, not to mention the fact dial up is faster.  Here's today's mytest.net upload analysis. And before you ask... No, I'm not under a FAP, I've only been Fapped twice in a year.

D'way 4000
Signal strength 82
Software version 4.2.1.10

Connection is:: 6 Kbps about 0 Mbps (tested with 386 KB)
Upload Speed is:: 1 kB/s
Tested From:: http://www.testmy.net/ [www.testmy.net]
Bottom Line:: 0 times faster than 56K you can upload 1MB in 1024 second(s)

If anyone has any ideas about why this is happening, feel free to post them. I'd enjoy some speed before I change over to ISDN next month.

Y'all Take Care.
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Microwave
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« Reply #1 on: January 21, 2005, 01:57:11 PM »

Sorry for reposting this, I just posted this in response to a DirecWay question in another category. I thought I might post it here too, in its proper place. Please forgive my newbieness.   Confused

Smile  direcvictim ,
No problem,........first welcome to the site, I hope you enjoy and if possible someone will help........ keep visiting and check to see if anything is available that can help your specific needs..... Smile Smile
Cool Microwave
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direcvictim
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« Reply #2 on: January 21, 2005, 02:04:28 PM »

Thank You, Microwave. Very cool site here. I've found it very informative, and The Reverand's posts are not only informative, but entertainging as well. I've become a big fan.  Howdy Rev!
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YooperLady
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« Reply #3 on: January 21, 2005, 02:05:15 PM »

Uploads for DirecWay suck big time! What are you getting for download speeds? For uploading dial-up beats DirecWay ALL to heck, as they have it limited so badly. I am on the DW6000 and lately towrads evening my downloads look almost as bad as your uploads. Here's my upload speed right now:
::::::::::.. Upload Stats ..::::::::::
Connection is:: 22 Kbps about 0 Mbps (tested with 97 KB)
Upload Speed is:: 3 kB/s
Tested From:: http://www.testmy.net/
Bottom Line:: 0 times faster than 56K you can upload 1MB in 341.33 second(s)
Validation Link:: http://testmy.net/cgi-bin/get.cgi?Test_ID=OAUZTI0CF

And around 7 p.m. Eastern my downloads look like this:
::::::::::.. Download Stats ..::::::::::
Connection is:: 86 Kbps about 0.1 Mbps (tested with 386 KB)
Download Speed is:: 11 kB/s
Tested From:: http://www.testmy.net/
Bottom Line:: 2 times faster than 56K you can download 1MB in 93.09 second(s)
Validation Link:: http://testmy.net/cgi-bin/get.cgi?Test_ID=YE9NPMZIK

I have talked to Tech Support Level 3 so much I think they would like to chock me, but this is crazy the speeds we are not getting. They are having problem's at the NOC so they say, just hope they fix all of it soon for us all. That's not alot of help for you I know, but that's about all I know right now.
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SatMex5,117 west. 1050MHz,DirecWay Pro, windows Xp sp2, not yet a geek, but trying hard. Smile and everyone smiles with you!
 
direcvictim
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« Reply #4 on: January 21, 2005, 02:15:20 PM »

Glad to know I'm not the only one!  Heres my download speeds.

::::::::::.. Download Stats ..::::::::::
Connection is:: 1258 Kbps about 1.3 Mbps (tested with 2992 KB)
Download Speed is:: 154 kB/s
Tested From:: http://www.testmy.net/
Bottom Line:: 22 times faster than 56K you can download 1MB in 6.65 second(s)

Seems odd to me I have this great download speed and horrible upload speed.
The advanced level tech yesterday had me bypass the proxy to see if that helped... I did it, then chuckled as I told him I doubt a proxy has anything to do with uploading.. He went on to blame my computer, my software etc.. Tightened him up when I told him I had another system with a fresh install I'd be glad to put online just to see..

Thanks for the reply!
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YooperLady
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« Reply #5 on: January 21, 2005, 02:24:30 PM »

Yes I hear that story all the time, has to be your computer. But after they did ALL this checking on my computer, guess what??? It's them!!! Whatever you do, DO NOT upgrade to the DW6000, as it is far worse than the speeds I got on my DW4000. I just did a speed check on mine, and this is why I have been complaing to Tech Support so much:
::::::::::.. Download Stats ..::::::::::
Connection is:: 248 Kbps about 0.2 Mbps (tested with 2992 KB)
Download Speed is:: 30 kB/s
Tested From:: http://www.testmy.net/
Bottom Line:: 4 times faster than 56K you can download 1MB in 34.13 second(s)
Validation Link:: http://testmy.net/cgi-bin/get.cgi?Test_ID=YUWFTVCI4
Now in the morning hours I run like this:
::::::::::.. Download Stats ..::::::::::
Connection is:: 1253 Kbps about 1.3 Mbps (tested with 2992 KB)
Download Speed is:: 153 kB/s
Tested From:: http://www.testmy.net/
Bottom Line:: 22 times faster than 56K you can download 1MB in 6.69 second(s)
Validation Link:: http://testmy.net/cgi-bin/get.cgi?Test_ID=93WVROKL4

My point is, how are they contoling my DW6000? Hmmmmm they have to be and with the 4000 they couldn't, so whatever you do, stay with the 4000 until you HAVE no choice but to upgrade. I call these speeds the DirecWay shaft. lol Engineering has been calling me for 2 weeks now to fix mine, ya right. Still waiting and running crappy.
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SatMex5,117 west. 1050MHz,DirecWay Pro, windows Xp sp2, not yet a geek, but trying hard. Smile and everyone smiles with you!
 
direcvictim
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« Reply #6 on: January 21, 2005, 02:50:39 PM »

YooperLady hows your upload speed? I wouldn't think they're controlling your download speeds, its just network traffic slowing things down. I'd be happy wih 64kbs up and down.

Another interesting note, if I run thier upload test from thier site, it says 93Kbps. The tech yesterday said well looks good, you should be surfing at a good speed. I let him know real quick I KNOW that thier test is terribly inaccurate, I have a speed monitor and I watch it all the time. If I had 93Kbps I'd be able to attatch a simple jpeg quicker than the 10 minutes it takes me. Can't even upload to DirecWay's email server? It's rediculous. How I'd love to be able to send my family pictures via yahoo messanger, but of course that doesn't work.

Don't worry about DirecWay getting any more money out of me, I'll have ISDN Feb. 11th. (128k up, 128k down) If that doesn't pan out, I'll be on dial up, at least then I can do something as simple as sharing a photo with family living out of state, and save a ton of money doing it.
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bigdaddy51
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« Reply #7 on: January 21, 2005, 04:09:27 PM »

No cable or dsl where you are?  I will NEVER upgrade to a 6000 now. And to think I ALMOST did. BD51 Very Happy
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President of UPGRADERS ANONYMOUS. JOIN THE NFORCE4 CROWD , You WON'T GO WRONG.  K8N NEO4-F  3500 AMD. IT'S WHAT SPEED IS ALL ABOUT.
 
direcvictim
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« Reply #8 on: January 21, 2005, 04:24:25 PM »

No cable, No DSL, and my best dial up connection is 26.4    I'm tucked away 8 miles back into a wildlife management area.
VERY lucky to get ISDN, that I ordered today.  WOOHOO!

In another post a fellow suggested my dish could be out of alignment, could that be the case eventhough I have good signal strength? Seems ot me if that were the case D'way's techs would have checked that, or said something about it..  And if not, just another reason to drop this and go with ISDN, afterall, I only wasted 8 hours of my time on the phone with them... I'd be pretty PO'ed about an oversight like that.
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Shug7272
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« Reply #9 on: January 21, 2005, 05:32:10 PM »

 :haha: :haha: Direcvictim thart is a great name. Welcome to the site.
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"I may disagree with what you have to say, but I shall defend, to the death, your right to say it."
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direcvictim
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« Reply #10 on: January 21, 2005, 06:01:50 PM »

It is a great name isn't it? It's just a shame its MY name!   :haha:

Thanks for the warm welcome.
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YooperLady
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« Reply #11 on: January 21, 2005, 06:41:46 PM »

Direcvictim, my uploads are BAD, look at my first post, only 20Kbps or 3KBS not good at all!!!

bigdaddy51: If you are getting fairly stable rates, stay with the 4000, the 6000 too many people are having the same problem I am. I'm not sure if they will let me go back to the 4000, but if this is better by next week, they will either let me or they can shove this you know where. lol My only other choice here is dial-up at 49.0 kbs, but right now that's not looking bad. At least on dial-up they don't fap you if you download. lol
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SatMex5,117 west. 1050MHz,DirecWay Pro, windows Xp sp2, not yet a geek, but trying hard. Smile and everyone smiles with you!
 
direcvictim
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« Reply #12 on: January 22, 2005, 08:57:06 AM »

Update on my situation.   Today I visited - http://www.broadbandreports.com/faq/2019
I downloaded Dr TCP and made the tweaks. While its by no means uploading as it should,
Its improved enough that I'm getting better performance

Well, I copied the adress and lost my upload test results. grrr
Anyway, I've gone from 1Kbps upload to 5Kbps upload.

Hope this helps others who are having trouble with upload speeds.
Y'all Take Care.
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direcvictim
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« Reply #13 on: January 22, 2005, 09:58:41 AM »

Back to normal.. I feel much better now.


::::::::::.. Upload Stats ..::::::::::
Connection is:: 5 Kbps about 0 Mbps (tested with 386 KB)
Upload Speed is:: 1 kB/s
Tested From:: http://www.testmy.net/
Bottom Line:: 0 times faster than 56K you can upload 1MB in 1024 second(s)
Validation Link:: http://testmy.net/cgi-bin/get.cgi?Test_ID=EW03R6NBL
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Shug7272
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« Reply #14 on: January 22, 2005, 10:08:38 AM »

 :haha: :haha: :haha: :haha:
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