Upgrade Official

JustinOhioRR

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Upgrade Official

« on: January 24, 2005, 02:40:02 PM »

Mel G.: Thank you, what technical issue may we assist you with?
Justin: Well, I just have one quick question about upgrades.....I heard the 3Meg cap is going to be switched to 5megs on the 31st of January...can you tell me if this is true?
Mel G.: That is correct. All the divisions will be launching upgrades by January 31st.
Justin: awesome
Mel G.: Are there any other technical issues we may assist you with?
Justin: thats it, thank you very much
Mel G.: You are very welcome!
Mel G.: If you have no further issues that we can assist you with, you may end the chat session by clicking on the Hang Up button and a chat transcript will be displayed for you. Once again thank you for choosing Road Runner!

I had this chat with RR Tech Today.......thought I would share.


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.s1

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Keep up :police:

Re: Upgrade Official

« Reply #1 on: January 24, 2005, 03:41:10 PM »

lol i like the help bots :p


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Signature:
*~ Member Since: September 20, 2004 ~*
running 10s outbound test (client to server) . . . . . 4.62Mb/s
running 10s inbound test (server to client) . . . . . . 20.62Mb/s

JustinOhioRR

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Re: Upgrade Official

« Reply #2 on: January 24, 2005, 04:00:41 PM »

I dont beleive that was an actual bot, I believe it to be real people......

Have you ever used it?


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.s1

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Keep up :police:

Re: Upgrade Official

« Reply #3 on: January 24, 2005, 07:07:38 PM »

lol.... hosted by "live person",,,, Theirs not REALY live people there lol. My stepdad was talking to them once and he was chatting, he then said " so hows the weather up there by you? " The bot ....errr "Real Person" ..... Responded " Im sorry, were not alowed to give that type of info out" .. rofl


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Signature:
*~ Member Since: September 20, 2004 ~*
running 10s outbound test (client to server) . . . . . 4.62Mb/s
running 10s inbound test (server to client) . . . . . . 20.62Mb/s

wingzero2309

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Re: Upgrade Official

« Reply #4 on: January 24, 2005, 09:01:51 PM »

damnit, i bet texas is gonna be last WHYYYYYYYYYYYYYYYYYYYYYYY


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VanBuren

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Re: Upgrade Official

« Reply #5 on: January 25, 2005, 06:22:58 AM »

Quote from: .s1 on January 24, 2005, 07:07:38 PM


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JustinOhioRR

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Re: Upgrade Official

« Reply #6 on: January 25, 2005, 01:07:09 PM »

Ok then how do you describe this one:

Curtis R.: Thank you, what technical issue may we assist you with?
Justin: I heard about an upgrade by January 31st for an Upgrade to 5MB from the Current 3MB.....is htis true? and if so....Can you tell me If i have gotten my upgrade yet, and if not when will it be?
Curtis R.: Would you mind holding one moment while I research this issue?
Justin: thanks.
Justin: im in Louisville, Ohio if it helps
Curtis R.: Thank you for holding.
Justin: Sure
Curtis R.: There is a speed increase going to be done in your area, I just do not have a date to confirm that with. For more information on dates you may want to call your local office.
Justin: sweet thanks
Curtis R.: You are very welcome!
Curtis R.: Are there any other technical issues we may assist you with?


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Microwave

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Re: Upgrade Official

« Reply #7 on: January 25, 2005, 04:04:37 PM »

S.O.P C.Y.A. and Pass the Buck, makes perfect sense to me....L0L and the good news and most import thing is ya got MAD speeds now I saw that 7.9 Mbps you posted...... L0L
Cool

Microwave


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wingzero2309

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Re: Upgrade Official

« Reply #8 on: January 26, 2005, 03:51:29 PM »

::::::::::.. Download Stats ..::::::::::
Connection is:: 5246 Kbps about 5.2 Mbps (tested with 5983 KB)
Download Speed is:: 640 kB/s
Tested From:: http://www.testmy.net/
Test Time:: Wed Jan 26th 2005 3:50 PM MST
Bottom Line:: 94X faster than 56K 1MB download in 1.6 sec
Validation Link:: http://testmy.net/cgi-bin/get.cgi?Test_ID=VCHIK7EY8

yay finally got my speed boost, but...ii wish it went up to 6 Mbps Sad


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JustinOhioRR

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Re: Upgrade Official

« Reply #9 on: February 16, 2005, 06:15:58 PM »

::::::::::.. Download Stats ..::::::::::
Connection is:: 5207 Kbps about 5.2 Mbps (tested with 5983 KB)
Download Speed is:: 636 kB/s
Tested From:: http://www.testmy.net/
Test Time:: Wed Feb 16 20:15:34 EST 2005
Bottom Line:: 93X faster than 56K 1MB download in 1.61 sec
Diagnosis: Awesome! 20% + : 63.23 % faster than the average for host (rr.com)
Validation Link:: http://testmy.net/id-JZ9D0VNGK

Me too Very Happy


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UdLDeath

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Re: Upgrade Official

« Reply #10 on: February 25, 2005, 08:26:55 AM »

o_o I wish..

::::::::::.. Download Stats ..::::::::::
Connection is:: 1974 Kbps about 2 Mbps (tested with 2992 KB)
Download Speed is:: 241 kB/s
Tested From:: http://www.testmy.net/
Test Time:: Fri Feb 25 2005 10:21:45 GMT-0500 (Eastern Standard Time)
Bottom Line:: 35X faster than 56K 1MB download in 4.25 sec
Diagnosis: May need help : running at only 61.75 % of your hosts average (rr.com)
Validation Link:: http://testmy.net/id-OMGU0FB9Y

-sigh-


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sholsten

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Re: Upgrade Official

« Reply #11 on: February 27, 2005, 08:39:22 PM »

We didn't get our increase till Feb 1st here in Kennett, MO. I asked our local cable office about the 8mb premium service and they had not heard of it yet.


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