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Topic: DW6000 Speeds..... HELP!! plz  (Read 16165 times)
Jewelz_tx
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« on: February 21, 2005, 07:51:12 PM »

I am sooooooooo mad at myself for upgrading to the DW6000 from the DW4020!!!  My speeds were always at 1200 download and 260 for upload on the DW4020.  Now with this peice of junk I am lucky to get 300 download and 18 upload.   I have read through these forums a thousand times and tried to do the tweaks suggested... but I just don't think I am doing something right.  Can someone please help me to get my speeds back up.  I dread another call to DW support!!!  Ugh!!   

I am running Windows XP Home SP2.  Sygate Pro Firewall, AVG Pro Anti-virus.  DW6000 for a week now and they REFUSE to let me go back to the DW4020.... even though the equipment is mine!!!!!!!!!   I am just soooooo miffed at the moment.  Anyone have any ideas?
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DW6000 Consumer Edition: 

Windows XP SP2. SatMex5 - 1050.  Signal Strength 77 Cross Pol: 75, 117 West

Sygate Pro firewall, AVG Pro Anti-Virus.
 
Jewelz_tx
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« Reply #1 on: February 21, 2005, 07:51:38 PM »

::::::::::.. Download Stats ..::::::::::
Connection is:: 310 Kbps about 0.3 Mbps (tested with 2992 KB)
Download Speed is:: 38 kB/s
Tested From:: http://www.testmy.net/
Test Time:: Mon Feb 21 20:41:27 CST 2005
Bottom Line:: 6X faster than 56K 1MB download in 26.95 sec
Diagnosis: May need help : running at only 37.8 % of your hosts average (direcpc.com)
Validation Link:: http://testmy.net/id-MSZ758E0U
Logged

DW6000 Consumer Edition: 

Windows XP SP2. SatMex5 - 1050.  Signal Strength 77 Cross Pol: 75, 117 West

Sygate Pro firewall, AVG Pro Anti-Virus.
 
Aggr3
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« Reply #2 on: February 21, 2005, 08:09:01 PM »

Welcome Jewelz_tx ...and I see you're enjoying the wonderful world of the 6000 downgrade.... :haha:
If you have a few case numbers ......call billing and express your dissatisfaction with them. They'll look up your case numbers and.........(drum roll)........you can go back. Of course you're stuck with the $250 for the 6000 piece of crap.......BUT...there's always Ebay......and lots of people want to upgrade    evil6....and they might want to charge you to open a new account.....maybe not if in the first 30 days though.

And the Dway forum has the ph# for level 2...and the pin posted.. Laughing

Hope this helps......I love my 6000 also   :biggun:

::::::::::.. Upload Stats ..::::::::::
Connection is:: 12 Kbps about 0 Mbps (tested with 97 KB)
Upload Speed is:: 1 kB/s
Tested From:: http://www.testmy.net/
Test Time:: Mon Feb 21 16:58:59 EST 2005
Bottom Line:: 0X faster than 56K 1MB upload in 1024 sec
Diagnosis: May need help : running at only 28.57 % of your hosts average (direcpc.com)
Validation Link:: http://testmy.net/id-P46GJ7XCQ

::::::::::.. Download Stats ..::::::::::
Connection is:: 303 Kbps about 0.3 Mbps (tested with 386 KB)
Download Speed is:: 37 kB/s
Tested From:: http://www.testmy.net/
Test Time:: Mon Feb 21 17:00:05 EST 2005
Bottom Line:: 5X faster than 56K 1MB download in 27.68 sec
Diagnosis: May need help : running at only 36.82 % of your hosts average (direcpc.com)
Validation Link:: http://testmy.net/id-AE62PZV3U
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Thank God for Dway.....without them I wouldn't have Gray hair, High Blood pressure, or Califlower ear.......
DW6000 satmex5 1230MHz SS86
 
Jewelz_tx
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« Reply #3 on: February 21, 2005, 10:01:11 PM »

I just spent an hour and half on the phone with DW support Ugh!!!  The first 45 minutes with someone that reading from a manual and I could hardly understand.  After we tried a few things and he simply got tired of talkin to me.... he put me through to level II.  Finally someone I can understand... and he was from Texas too.  LOL  I explained my situation.... AGAIN.  and he said but 200 kbs is pretty good compared to dialup and well lets just say he got an EAR full!!  I told him that Ijust paid $250 to downgrade.  My Download speeds were well over 1200 and uploads speeds were close to 240 most of the time.... and now I can barely get 200 download.  While we were on the phone he had me perform the sat speed test from myDirecWay...  it was 197down/9up.  He asked me to hold and when he came back I was a little bit more then miffed. lol  I also expressed my concern over my signal strength dropping from 87 to 62.  He assured me (again) that it would have nothing to do with my speeds.  I said no, but it does have something to do with my connection during precipitation.  he asked me to hold again.  This time a superviser came online and I expressed my concerns...... AGAIN.  I told him that I wanted my DW4000 back and they can keep the freakin $250!!!!!  He was very nice and said that he understood my frustrations and that he was gonna put the tech back on the line and he would walk me through changing the transponder I was on... which is what caused the signal strength to drop when we "downgraded".   Well low and behold.... he changed my transponder and look at this............


::::::::::.. Download Stats ..::::::::::
Connection is:: 973 Kbps about 1 Mbps (tested with 2992 KB)
Download Speed is:: 119 kB/s
Tested From:: http://www.testmy.net/
Test Time:: Mon Feb 21 22:51:57 CST 2005
Bottom Line:: 17X faster than 56K 1MB download in 8.61 sec
Diagnosis: Looks Great : 18.66 % faster than the average for host (direcpc.com)
Validation Link:: http://testmy.net/id-86V1RZTQY


That is without the treaks!!!!  Gonna go apply the tweaks again and see what happens.  Smile  It's not as good as I was...... but its a hell of alot better then an hour ago!!!
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DW6000 Consumer Edition: 

Windows XP SP2. SatMex5 - 1050.  Signal Strength 77 Cross Pol: 75, 117 West

Sygate Pro firewall, AVG Pro Anti-Virus.
 
Jewelz_tx
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« Reply #4 on: February 21, 2005, 10:14:18 PM »

::::::::::.. Download Stats ..::::::::::
Connection is:: 1022 Kbps about 1 Mbps (tested with 579 KB)
Download Speed is:: 125 kB/s
Tested From:: http://www.testmy.net/
Test Time:: Mon Feb 21 23:12:00 CST 2005
Bottom Line:: 18X faster than 56K 1MB download in 8.19 sec
Diagnosis: Awesome! 20% + : 24.63 % faster than the average for host (direcpc.com)
Validation Link:: http://testmy.net/id-NJO6I9EUP

Do you have any idea how happy that I am now?  lol   Thats with the added tweaks!   Woohoooo!!   I might be happy with that.... for now.
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DW6000 Consumer Edition: 

Windows XP SP2. SatMex5 - 1050.  Signal Strength 77 Cross Pol: 75, 117 West

Sygate Pro firewall, AVG Pro Anti-Virus.
 
Aggr3
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« Reply #5 on: February 21, 2005, 10:22:56 PM »

Hey Jewelz_tx    I'm not trying to burst your bubble ...but.....tomorrow the same S#!t is gonna happen. cry Maybe not as low as today...with the new transponder now but it will drop...a lot. At 11:00 EST level 2 support closes...that's when my speed comes back. I wish you the best of luck......but don't loose the ph#. ;)

::::::::::.. Download Stats ..::::::::::
Connection is:: 303 Kbps about 0.3 Mbps (tested with 386 KB)
Download Speed is:: 37 kB/s
Tested From:: http://www.testmy.net/
Test Time:: Mon Feb 21 17:00:05 EST 2005
Bottom Line:: 5X faster than 56K 1MB download in 27.68 sec
Diagnosis: May need help : running at only 36.82 % of your hosts average (direcpc.com)
Validation Link:: http://testmy.net/id-AE62PZV3U

::::::::::.. Download Stats ..::::::::::
Connection is:: 1000 Kbps about 1 Mbps (tested with 748 KB)
Download Speed is:: 122 kB/s
Tested From:: http://www.testmy.net/
Test Time:: Mon Feb 21 23:00:40 EST 2005
Bottom Line:: 18X faster than 56K 1MB download in 8.39 sec
Diagnosis: Awesome! 20% + : 21.95 % faster than the average for host (direcpc.com)
Validation Link:: http://testmy.net/id-Q6NFW1UEC

::::::::::.. Download Stats ..::::::::::
Connection is:: 998 Kbps about 1 Mbps (tested with 2992 KB)
Download Speed is:: 122 kB/s
Tested From:: http://www.testmy.net/
Test Time:: Mon Feb 21 23:56:49 EST 2005
Bottom Line:: 18X faster than 56K 1MB download in 8.39 sec
Diagnosis: Awesome! 20% + : 21.71 % faster than the average for host (direcpc.com)
Validation Link:: http://testmy.net/id-0ADSPI2LU

::::::::::.. Download Stats ..::::::::::
Connection is:: 1016 Kbps about 1 Mbps (tested with 748 KB)
Download Speed is:: 124 kB/s
Tested From:: http://www.testmy.net/
Test Time:: Mon Feb 21 23:57:50 EST 2005
Bottom Line:: 18X faster than 56K 1MB download in 8.26 sec
Diagnosis: Awesome! 20% + : 23.9 % faster than the average for host (direcpc.com)
Validation Link:: http://testmy.net/id-S46BKT50X

And remember...the 6000 has a 1meg cap on it.....so that is max...
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Thank God for Dway.....without them I wouldn't have Gray hair, High Blood pressure, or Califlower ear.......
DW6000 satmex5 1230MHz SS86
 
jlester
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« Reply #6 on: February 22, 2005, 12:08:55 AM »

AGGR-  "And remember...the 6000 has a 1meg cap on it.....so that is max..."
Is that a fact?  Where can one see that??  And how can I get around it??
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DirecWay 6000 CE, Horizon 1, Longitude 127 West,  1410.0 MHz, RSL 52,  CP 74
WinXP W/SP2, ASUS P5GD1/ Intel P4-3.0 GHz. 800MHz.FSB., 1 GB DDR-3200 RAM,  2- 160 GB SATA Hard Drives W/8 MBs Cache, 1- 80 GB  IDE Hard Drive, GeForce-6600 GT w/128 MBs:smk:
 
sst45jeff
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« Reply #7 on: February 22, 2005, 01:02:18 AM »

I average somewhere between 1.5 and 1.8 Mbps and this is only the second time i have seen 2Mbps. I saw 2.2 Mbps once. some people see 2 Mbps alot more often but i have tried all the tweaks posted in the last month and can not seem to get better than my average. I dont know why they are geting better speeds consistantly. but if you cant get 1Mbps there is something deffinatly wrong with your system!!!!! confused1


::::::::::.. Download Stats ..::::::::::
Connection is:: 2019 Kbps about 2 Mbps (tested with 2992 KB)
Download Speed is:: 246 kB/s
Tested From:: http://www.testmy.net/
Test Time:: Mon Feb 21 23:53:07 PST 2005
Bottom Line:: 36X faster than 56K 1MB download in 4.16 sec
Diagnosis: Awesome! 20% + : 146.22 % faster than the average for host (direcpc.com)
Validation Link:: http://testmy.net/id-RA40ZWGDK
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Comcast cable, 2800 MHz, 512 MB, XP home,  Mcafee  security center.
 
Jewelz_tx
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« Reply #8 on: February 22, 2005, 08:22:21 AM »

::::::::::.. Download Stats ..::::::::::
Connection is:: 1170 Kbps about 1.2 Mbps (tested with 579 KB)
Download Speed is:: 143 kB/s
Tested From:: http://www.testmy.net/
Test Time:: Tue Feb 22 09:20:55 CST 2005
Bottom Line:: 21X faster than 56K 1MB download in 7.16 sec
Diagnosis: May need help : running at only 59.54 % of your hosts average (tx.us)
Validation Link:: http://testmy.net/id-XUE8MQHW4


My bubble has yet to burst!  Smile  *fingers crossed it stays this way*
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DW6000 Consumer Edition: 

Windows XP SP2. SatMex5 - 1050.  Signal Strength 77 Cross Pol: 75, 117 West

Sygate Pro firewall, AVG Pro Anti-Virus.
 
Aggr3
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« Reply #9 on: February 22, 2005, 09:20:27 AM »

Hey Mtnfolk....did you ever get much over 1000 when you had your DW6000...??????? Laughing
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Thank God for Dway.....without them I wouldn't have Gray hair, High Blood pressure, or Califlower ear.......
DW6000 satmex5 1230MHz SS86
 
Jewelz_tx
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« Reply #10 on: February 23, 2005, 11:49:46 AM »

my speeds are back down lower then 200 and have been all day yesterday and today.  I am soooooooooo not happy!  DWay will be gettin another call from me tonight and I promise you........ I will have my DW4020 back up and running before the night is out!!!! this is just play BULL CRAP!! 
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DW6000 Consumer Edition: 

Windows XP SP2. SatMex5 - 1050.  Signal Strength 77 Cross Pol: 75, 117 West

Sygate Pro firewall, AVG Pro Anti-Virus.
 
Jewelz_tx
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« Reply #11 on: February 23, 2005, 02:55:10 PM »

wow... reread my own post..... I must have been really mad when I went home for lunch and tested my speeds.  LOL   Sounded kinda harsh.  At leasr I said CRAP and not something else.  lol   I just wish I could get the DW6000 working right.  ohhhhhh but according to them.... it is working fine......  200 downloads is GOOD!!   Like heck they are!!  lol   Not when on the DW4020 I was gettin 1200-1500 and upload was sometimes as high as 240....  this is crap!  lol  Look I am gettin myself all worked up again....... oh I cannot wait to get home and get them on the phone!! 
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DW6000 Consumer Edition: 

Windows XP SP2. SatMex5 - 1050.  Signal Strength 77 Cross Pol: 75, 117 West

Sygate Pro firewall, AVG Pro Anti-Virus.
 
Aggr3
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« Reply #12 on: February 23, 2005, 03:34:06 PM »

Hey Jewelz_tx ....just call billing and BICTH...sorry not implying anything...and you can upgrade to your 4020....It'll cost ya....?????   but it's possible. Very Happy
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Thank God for Dway.....without them I wouldn't have Gray hair, High Blood pressure, or Califlower ear.......
DW6000 satmex5 1230MHz SS86
 
Aggr3
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« Reply #13 on: February 23, 2005, 06:26:26 PM »

Mtnfolk.......yea..yea ...yea....I hear ya...........but those A(*&^holes told me they want ANOTHER $300 of MY money to change me back...... evil3......or it would have been DONE!!!    sorry didn't mean to yell.. cry

I'd post my speed .....but CAN'T!!!!
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Thank God for Dway.....without them I wouldn't have Gray hair, High Blood pressure, or Califlower ear.......
DW6000 satmex5 1230MHz SS86
 
Jewelz_tx
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« Reply #14 on: February 23, 2005, 06:41:54 PM »

They better not charge me another damn penny!!!!   and they better not even suggest it!!!  lol  I will go off!!!   Will call them as soon as I get the kiddo in bed.  I know I will be on the phone for a good hour!!!  I always am!!   Will let you know what I find out. 
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DW6000 Consumer Edition: 

Windows XP SP2. SatMex5 - 1050.  Signal Strength 77 Cross Pol: 75, 117 West

Sygate Pro firewall, AVG Pro Anti-Virus.
 
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