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Topic: omg *faint* plz help...  (Read 3435 times)
dadu3o3
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« on: June 30, 2004, 04:42:10 PM »
So i have Qwest DSL 1.5 but my download is 438 Kbps      (about 0.4 Mbps) and my upload is 227 Kbps      (about 0.2 Mbps)....i find that very sad....plus i'm kinda down because my friend just got 1.5 and his download is 1300ish and i had my 1.5 for like months and it never has gotten that far...what is wrong with my internet spd....can someone help me plz?
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Swimmer
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« Reply #1 on: June 30, 2004, 05:05:06 PM »
System specs.. detail are needed...
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dadu3o3
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« Reply #2 on: June 30, 2004, 06:31:20 PM »
Quote from: Swimmer
System specs.. detail are needed...


what kind of details would u need and how would i get them? could you tell me so i can help u guys help me Very Happy lol
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dadu3o3
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« Reply #3 on: June 30, 2004, 07:51:58 PM »
Quote from: dadu3o3
Quote from: Swimmer
System specs.. detail are needed...


what kind of details would u need and how would i get them? could you tell me so i can help u guys help me Very Happy lol


EDIT: i think the main reason it might be low because our internet doen't connect directly to the phone jack. first we have a extension that connects to the phone jack, and our phone and internet is connected to the extension. So is my internet slow because it isn't connected directly to the phone jack?
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VanBuren
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« Reply #4 on: July 01, 2004, 05:50:21 AM »
Quote from: dadu3o3
Quote from: dadu3o3
Quote from: Swimmer
System specs.. detail are needed...


what kind of details would u need and how would i get them? could you tell me so i can help u guys help me Very Happy lol


EDIT: i think the main reason it might be low because our internet doen't connect directly to the phone jack. first we have a extension that connects to the phone jack, and our phone and internet is connected to the extension. So is my internet slow because it isn't connected directly to the phone jack?


I find that unlikely, what Operating System do you have?
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Swimmer
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« Reply #5 on: July 01, 2004, 05:54:22 AM »
If you are on dsl my guess is, i have cable so this is a shot into the wind, you want to have the modem connect to the phone jack as close as possible... If you are on an extended run with any type of cable you begin to lose speed...   However, with telephone cables it seems to happen quicker for some reason...  I had a simular problem with my dial up modem when i had to use a 50 foot extention to connect... I was always being dropped and it was slow as hell...  USR finally told me that their modems are not made to go on an extention over 15 ft...  What ever that meant...  So try switching out the cables removing the y adaptor, if that is what you have to connect the internet and the phone on the same connection, and get it a re test... How old is your instal of your os??? Have you checked for spyware?  just simple system cleaning will resolve most of the problems... if you find that the speed improves from moving the modem closer to the phone jack then move it right next to it and run an ethernet cable to your computer... you can put over 150ft of ethernet cable before you begin to run in to speed issues... Let us know how this all works out...
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luwigie
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« Reply #6 on: July 01, 2004, 08:28:44 AM »
Coax, what cable is, has less signal loss per foot and resistance than what RJ11, telephone wire, does.

When you are adding cord on your line, that technically increases your 'loop lenght'.  Although generally a few feet never really hurts anything, if you are on the end of the allowable distance for dsl already, then it might.

Try to pull everything off of the phone line except the modem and retest.  If it's better, plug everything back in and pull things off one by one, test again, and plug it back in if your speeds haven't changed.

I think this would be a good idea as this would help you figure out if you are having any interference on the line from another device.


Finally, I would do some tweaking.  Have you done any tweaking on your computer, or is everything still at the defaults?

Good luck.  Hope you can get the speeds that you pay for...
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dadu3o3
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« Reply #7 on: July 01, 2004, 02:43:53 PM »
Quote from: Swimmer
If you are on dsl my guess is, i have cable so this is a shot into the wind, you want to have the modem connect to the phone jack as close as possible... If you are on an extended run with any type of cable you begin to lose speed...   However, with telephone cables it seems to happen quicker for some reason...  I had a simular problem with my dial up modem when i had to use a 50 foot extention to connect... I was always being dropped and it was slow as hell...  USR finally told me that their modems are not made to go on an extention over 15 ft...  What ever that meant...  So try switching out the cables removing the y adaptor, if that is what you have to connect the internet and the phone on the same connection, and get it a re test... How old is your instal of your os??? Have you checked for spyware?  just simple system cleaning will resolve most of the problems... if you find that the speed improves from moving the modem closer to the phone jack then move it right next to it and run an ethernet cable to your computer... you can put over 150ft of ethernet cable before you begin to run in to speed issues... Let us know how this all works out...


hmm...yea i think i might have some spyware  Sad  but i have ad-aware to control that, i don't even know if it works but yea i'll try it thx, and thx everyone who's helping me
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dadu3o3
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« Reply #8 on: July 01, 2004, 03:01:29 PM »
Quote from: luwigie
Coax, what cable is, has less signal loss per foot and resistance than what RJ11, telephone wire, does.

When you are adding cord on your line, that technically increases your 'loop lenght'.  Although generally a few feet never really hurts anything, if you are on the end of the allowable distance for dsl already, then it might.

Try to pull everything off of the phone line except the modem and retest.  If it's better, plug everything back in and pull things off one by one, test again, and plug it back in if your speeds haven't changed.

I think this would be a good idea as this would help you figure out if you are having any interference on the line from another device.


Finally, I would do some tweaking.  Have you done any tweaking on your computer, or is everything still at the defaults?

Good luck.  Hope you can get the speeds that you pay for...


i tried to unplug everything other then the modem, but now it's funning 300ish. and nope, haven't tried any tweaking, i don't know how to, afraid i might mess up the comp.
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Swimmer
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« Reply #9 on: July 01, 2004, 04:01:25 PM »
try running this program... http://www.webroot.com/wb/products/spysweeper/index.php  This is what I use and it removes just about everything... are you running any antivirus?

Also have you updated your drivers for your network card?
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dadu3o3
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« Reply #10 on: July 01, 2004, 04:43:22 PM »
Quote from: Swimmer
try running this program... http://www.webroot.com/wb/products/spysweeper/index.php  This is what I use and it removes just about everything... are you running any antivirus?

Also have you updated your drivers for your network card?


i have norton antivirus and i don't think i've updated my drivers for the network card. how do u do that? sorry i'm so slow
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dadu3o3
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« Reply #11 on: July 01, 2004, 05:39:06 PM »
Quote from: dadu3o3
Quote from: Swimmer
try running this program... http://www.webroot.com/wb/products/spysweeper/index.php  This is what I use and it removes just about everything... are you running any antivirus?

Also have you updated your drivers for your network card?


i have norton antivirus and i don't think i've updated my drivers for the network card. how do u do that? sorry i'm so slow



OMG! it worked, i changed filters and what not and now i'm 1220/438. YAY! i'm so happy, big change, thx guys! you guys are great!
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Swimmer
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« Reply #12 on: July 01, 2004, 05:49:13 PM »
Laughing  Good now make sure that you run that program once a week to keep the speed... Noobs... letting spyware take over their computer... Rolling Eyes
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dadu3o3
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« Reply #13 on: July 01, 2004, 08:33:07 PM »
Quote from: Swimmer
Laughing  Good now make sure that you run that program once a week to keep the speed... Noobs... letting spyware take over their computer... Rolling Eyes



heheh thanks this noob is happy Very Happy and yep i'll make sure i'll scan once a week, and you were once a noob too  Very Happy  hehehehe well thx
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Swimmer
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« Reply #14 on: July 02, 2004, 03:44:20 AM »
Very true... Long long time ago... either way welcome to the forum and it is nice to have you on-board Very Happy
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