hey ^1900 and welcome to the forum

try the 1496KB test

also follow all these steps http://www.testmy.net/forum/t-2097 so we can help

VanBuren

here it is

::::::::::.. Download Stats ..::::::::::
Connection is:: 219 Kbps about 0.2 Mbps (tested with 1496 kB)
Download Speed is:: 27 kB/s
Tested From:: http://testmy.net/ (server1)
Test Time:: Thu Aug 11 12:48:58 CDT 2005
Bottom Line:: 4X faster than 56K 1MB download in 37.93 sec
Diagnosis: May need help : running at only 10.78 % of your hosts average (qwest.net)
Validation Link:: http://testmy.net/stats/id-GHT02IU5O



::::::::::.. Upload Stats ..::::::::::
Connection is:: 227 Kbps about 0.2 Mbps (tested with 1496 kB)
Upload Speed is:: 28 kB/s
Tested From:: http://testmy.net/ (server1)
Test Time:: Thu Aug 11 12:51:19 CDT 2005
Bottom Line:: 4X faster than 56K 1MB upload in 36.57 sec
Diagnosis: May need help : running at only 52.06 % of your hosts average (qwest.net)
Validation Link:: http://testmy.net/stats/id-ZPEUVN658



'sorry about the wait, i was doinig the other things you told me'

AMD AthlonXP 3000+
2.17GHz, 512MB of RAM
Windows XP SP2

we just got it hook up about 3 weeks ago, should'nt they make sure it was fast as it can be before making me pay?

Is there any thing i can do to make it fast, before having to call them?

is this it

AMD AthlonXP 3000+
2.17GHz, 512MB of RAM
Windows XP SP2

http://ttester.broadbandreports.com/tweak/block:435efe5?service=dsl&speed=1496&os=winXP&via=normal


from = http://nitro.ucsc.edu/
.........................................
WEB100 Enabled Statistics:
Checking for Middleboxes . . . . . . . . . . . . . . . . . .  Done
running 10s outbound test (client to server) . . . . . 222.46kB/s
running 10s inbound test (server to client) . . . . . . 218.50kB/s

   ------  Client System Details  ------
OS data: Name = Windows XP, Architecture = x86, Version = 5.1
Java data: Vendor = Sun Microsystems Inc., Version = 1.5.0_01

   ------  Web100 Detailed Analysis  ------
Cable modem/DSL/T1 link found.
Link set to Full Duplex mode
No network congestion discovered.
Good network cable(s) found
Normal duplex operation found.

Web100 reports the Round trip time = 947.79 msec; the Packet size = 1460 Bytes; and
There were 10 packets retransmitted, 33 duplicate acks received, and 43 SACK blocks received
The connection was idle 0 seconds (0%) of the time
This connection is receiver limited 25.6% of the time.
  Increasing the the client's receive buffer (63.0 KB) will improve performance
This connection is network limited 74.38% of the time.

Web100 reports TCP negotiated the optional Performance Settings to:
RFC 2018 Selective Acknowledgment: ON
RFC 896 Nagle Algorithm: ON
RFC 3168 Explicit Congestion Notification: OFF
RFC 1323 Time Stamping: OFF
RFC 1323 Window Scaling: OFF
Packet size is preserved End-to-End
Server IP addresses are preserved End-to-End
Information: Network Address Translation (NAT) box is modifying the Client's IP address
   Server says [70.59.65.191] but Client says [192.168.1.100]




from = http://www.testmy.net/
.........................................

::::::::::.. Download Stats ..::::::::::
Connection is:: 175 Kbps about 0.2 Mbps (tested with 1496 kB)
Download Speed is:: 21 kB/s
Tested From:: http://testmy.net/ (server2)
Test Time:: Thu Aug 11 15:32:34 CDT 2005
Bottom Line:: 3X faster than 56K 1MB download in 48.76 sec
Diagnosis: May need help : running at only 8.59 % of your hosts average (qwest.net)
Validation Link:: http://testmy.net/stats/id-QSOWMURGA


::::::::::.. Upload Stats ..::::::::::
Connection is:: 225 Kbps about 0.2 Mbps (tested with 1496 kB)
Upload Speed is:: 27 kB/s
Tested From:: http://testmy.net/ (server1)
Test Time:: Thu Aug 11 15:35:21 CDT 2005
Bottom Line:: 4X faster than 56K 1MB upload in 37.93 sec
Diagnosis: May need help : running at only 51.61 % of your hosts average (qwest.net)
Validation Link:: http://testmy.net/stats/id-8SZVFNGHT

I turned off the dsl for 30sec and connected it directly to my PC, and reTested

http://ttester.broadbandreports.com/tweak/block:512ada0?service=dsl&speed=1496&os=winXP&via=normal

::::::::::.. Download Stats ..::::::::::
Connection is:: 220 Kbps about 0.2 Mbps (tested with 1496 kB)
Download Speed is:: 27 kB/s
Tested From:: http://testmy.net/ (server1)
Test Time:: Thu Aug 11 17:55:07 CDT 2005
Bottom Line:: 4X faster than 56K 1MB download in 37.93 sec
Diagnosis: May need help : running at only 10.82 % of your hosts average (qwest.net)
Validation Link:: http://testmy.net/stats/id-P0G5BEF41


::::::::::.. Upload Stats ..::::::::::
Connection is:: 223 Kbps about 0.2 Mbps (tested with 1496 kB)
Upload Speed is:: 27 kB/s
Tested From:: http://testmy.net/ (server2)
Test Time:: Thu Aug 11 17:57:39 CDT 2005
Bottom Line:: 4X faster than 56K 1MB upload in 37.93 sec
Diagnosis: May need help : running at only 51.15 % of your hosts average (qwest.net)
Validation Link:: http://testmy.net/stats/id-MK35J6US2