I just joined Shaw and got the High Speed plan (advertised as up to 5 mb and 100x faster than dial up) but most of the time I get less than 1 Mbps.

I contacted the support through mail and they answered (3 days later) that they checked my modem and that it was OK and asked me to send results from the test. I did and been waiting for an answer for the last 3 days.

Overall bad experiencie for me.

Yeah it does depend on how many ppl in your area are on shaw, but I dont know I live in a highly populated area and get great speeds.